* Support Services (Facilities Planning and Operation, 

 Visitor Services and Security, Archives) 



* Budget and Control (General Services, Purchasing, 

 and Finance) 



* Human Resources. 



Finance and Museum Services has several basic 

 responsibilities which include: 



* Providing the essential services necessary to operate 

 and maintain the Museum — including heating, light- 

 ing, cooling, cleaning, maintaining, renovating, 

 equipping, servicing, and protecting the Museum's near- 

 ly one million square feet of research and public space 



* Providing hosts for the Museum's visitors, along with 

 other services that should be appealing in their own 

 right as well as complementary to the Museum's public 

 programs 



* Financial planning, budgeting, managing, and 

 reporting 



* Providing Museumwide administrative computer 

 service. 



To fulfill these responsibilities as effectively and 



Botanist John Engel, specialist in liverworts (Hepaticae) of the 

 Southern Hemisphere. As a group, Field Museum biologists were 

 ranked ninth in the nation (out of 352 groups) in funding received 

 between 1975 and 1979 from the Systematic Biology Program of 

 the National Science Foundation. William Burlingham photo. 



efficiently as possible, Finance and Museum Services has 

 set goals for providing services to Museum visitors and 

 support to other Museum departments. To help attract 

 visitors and donors to the Museum, Finance and 

 Museum Services has formulated the following goals: 



* To make Museum Stores more appealing to visitors by: 



y Expanding Museum Stores activities (e.g., 

 the Children's Store, special exhibit sales, out- 

 post stores, catalog sales, store promotion 

 campaigns) 



7 Providing distinctive and appealing natural his- 

 tory merchandise and books 



/ Providing visible, accessible, and adequate 

 space to display merchandise attractively and to 

 allow for comfortable visitor shopping. 



* To improve the Museum's food service by: 



y Working actively and imaginatively with 

 McDonald's food service and the Museum Pub- 

 lic Programs departments 



y Improving the space, refreshments, and service 

 in the vending area. 



* To expand the Museum's special events program in 

 order to: 



y Increase visits by encouraging conventions and 

 business groups to hold events at the Museum 



y Attract groups from nearby areas and states to 

 visit the Museum 



y Increase use of Museum facilities outside visiting 

 hours so that the Museum serves fully as a city- 

 wide cultural center. 



* To develop the vital visitor service role of the Visitor 

 Services and Security Department, through training 

 programs designed to enhance the staff's effectiveness as 

 Museum hosts and guides. 



* To develop training programs for Housekeeping and 

 other departmental staff members who interact with the 

 public, to make them more aware of their role in 

 representing the Museum to the public. 



In providing support for Museum operations and 

 other departments, Finance and Museum Services has 

 identified several improvements to be made. Their goals 

 in providing support are: 



* To improve planning and management of the 

 Museum's physical plant by: 



y Reorganizing the Department of Facility Plan- 



