556 ROSA: REORGANIZED CIVIL SERVICE 



and policies and gives the administrators, individually and col- 

 lectively, the benefit of that study, it could not fail to raise the 

 standard of administration and benefit the service enormously. 

 The Commission could embody the results of this study in its 

 annual report so that Congress and the public would have a more 

 accurate knowledge of the conditions of the service, and any 

 recommendations to Congress respecting changes in classifica- 

 tion or in salary schedules could be supported by very full and 

 reliable data from actual experience. This kind of work could 

 be done by the Civil Servdce Commission better than by anyone 

 else, if a competent and adequate staff could be provided for the 

 purpose; and it is very essential that it be done competently, if 

 at all. 



18. SUMMARY AND CONCLUSION 



In conclusion, it cannot be too strongly emphasized that the 

 breakdown of our present Civil Service system, in so far as it has 

 failed, is not due to the system itself but to the unfavorable 

 cohditions existing, which have made it impossible to carry out 

 the system properly. In the reorganized Civil Service system 

 described above, the main featiu-es of the Civil Service law and 

 procedure would be the same as now, but there would be eight 

 additions to procedure or improvements in conditions which 

 would together be of immense importance. These eight im- 

 provements in procedure and conditions are as follows : 



(i) A system of standardized positions with more adequate salaries, 

 and provision for revising it and keeping it up to date. 



(2) An enlarged and strengthened Ci\'il Service Commission. 



(3) An Advisory Council to the Commission consisting of representa- 

 tives of employees and administrators. 



(4) Civil Servdce extension agents or liaison officers detailed to the 

 various departments. 



(5) Personnel committees made up of administrative assistants in all 

 the various bureaus and departments to assist in the administration 

 of the personnel. 



(6) Employees' committees and systematic provision for hearing and 

 answering complaints. 



(7) Efficiency ratings and promotions based on the same. 



(8) The removal of restrictions on transfers and the provision of a 

 transfer register at the Civil Service Commission to facilitate deserved 

 and desirable transfers. 



