Ansiist 111. IICI 



HARDWOOD RECORD 



23 



It is lhoii>t'iin' luM, lli:it. in.'isiimcU ■>^<4dw stock sliippiMl in tlie six 

 cats applying ou llio llmi' oidpis ahovc uicB&uicil was oHiilally inspectfd 

 and tlio np-to-fj:ratlc portion tiUM-cof tcmlrrtLOL^ Imycr prior to oxijiration 

 nf linal ilclivcry ilato on tlioso cinlcrs, llu'jj^'or slionlil accopt and pay 

 for snnio at original contract pi-i.-cs, >vl^^<y|j aniounls to tlio snin ol' 

 .fS.rtlo.ir.. ,„^' 



Hold I'nrtliiM'. tluit Imyor slimilil deliver tj^^i^HiT all rcjoidod stoi'k out 

 nf tlio last six cars, tosotlior with tlu> entire ,j|j(Djkti'iils of tlic tirst live cars. 

 .Uso, that seller slionid roimlnuse Imyor for rcasonaldc handlini; charges 

 for unloading and reloading all stock wliich this deiisicm shows to have 

 lieen justifiably rejected. 



Hold I'nrtherinore. tlmt tile expense, amounting to $33. incurred liy 

 the arbitration coniinittoe in this case shall be assessed 50 l)cr cent against 

 I'ach of till' parlii's to the case. 



Dispute as to Thickness of Stock Ordered 



Till- I-'ui:ts: On .May 11, 1920, a wholesaler ptirehased from a ni.inufac- 

 turer, through a comniissioTi man, three cars of 1x1 box spruce, SIS or 

 S2S to 25/32", This order was satisfactorily fllled, the same' being com- 

 'ideted with a shipment made tin May 2G. 



On .Tune 10. 19211, this wholesaler purchased through the same coininis 

 sion man one car of 1x4 No. 1 common fir SIS, no thickness specified, tlie 

 transaction taking place over the telephone. The seller promptly sent a 

 formal acknowledgment of the order to the buyer. 



Sliipnient was made on .Tune 22, and consisted of stock dressed %" 

 thick, which was the standnni lliiekness as provided in the rules governing 

 the same. 



Huycr rejected tlie shiiuiient on account of its fieiiig tun thin for tlie 

 purposes of his customer. He contended, first, that the order was intended 

 and considered by him as an atldition to the previous order for thr<?e cars, 

 and should therefore have been worked to the same thickness. lie, further- 

 more, contended that even though this understanding did not prevail with 

 the seller, the latter should still have understood that the finished thickness 

 of 2.'i/32" was reciuired as a result of his having just previously filled the 

 i)ther order wliich specified the same. 



fhc Coutrorrrti!/: Seller contended, first, that no mention was made of 

 thickness at the time of the second sale; second, that there was no men- 

 titui of its being an addition to the previous order and tliat in view of 

 these facts, and the further fact that the second order called for fir, 

 whereas the first one was for spruce, he did not know, and had no right to 

 assume, but that the second order was a new transaction calling for stock 

 of standard thickness, as provided in the rules. Seller also contended 

 that, although the buyer had ample opportunity to amend or cancel the 

 order between the date he received the seller's acknowledgment of same 

 and the date shipment was made, he failed to do either and apparently 

 failed to note his failure to specify the special thickness lie desired. 



TJic DeciHiun : . Held, the evidence suluiiitted shows couclnsiAciy that the 

 order in question was placed over the telephone by the buyer on .June 10. 

 1920. and that it was accepted ou the same date by the seller, and that the 

 acknowledgment specified that the stock would be SIS %". 



Held, further, the evidence does not sustain the contention of the buyer 

 that the car of fir was to be applied on an order previously placed tor 

 spruce, as the record shows that shipment of the spruce order was com- 

 pleted May 2t;, approximately two weeks prior to tlie purchase of the car 

 of fir. The car of fir was shipped twelve days after the date id' pur- 

 chase, whicli provided ample time f<pr cancellation to be made had there 

 been any confusion in the mind of tlie buyer on that point. 



The purchaser admits that he failed to specify the thickness of the stock 

 in question. T,acUiug specifications to the contrary, the seller was justified 

 in shipping standard thickness for tlie stock ordered, and should in no way 

 be penalized for ignorance on the part of the purchaser covering the 

 standard size of the various woods. 



Hold, further, that the seller properly fulfilled his contract hy shipping 

 a car containing 1x4 No. 1 common fir SIS %", and tliat the buyer should 

 pay the selli'r in full for this shipmi'ut, together with demurrage charges 

 and all other expenses accumulating against the shipment due to the 

 refu.sal of the buyer to accept the same. 



shock-resistant. It Is usually iln'nper than itsh and 'runs 'liiore uniform 

 in strength. .Maple warps very little, in this resptK't lielUK superior ti> 

 elm. On the other huml, maple Is more dirtlcult'lo season without ciieck- 

 ing than ash or elm, and It is said not to ludd screws' iTowell in motor 

 ^car bodies. On account of the smooth, flue texturi' of nrtiple. [lainl and 

 enamel rub olT more easily, especially on curved surfaeos which receive 



Substitutes for Ash in Automobile Bodies 



.\sh has always been considered the most desirable wood for use in auto- 

 mobile bodies. It combines the iiroperties of moderate weight, easy work- 

 ability, high degree of toughness, and comparative freedom from warping. 

 On account of the high price of ash, however, other woods are gradually 

 replacing it in all but the most expensive cars. 



The following description prepared by the Forest Products Laboratory 

 gives some of the advantages and disadvantages of the substitute woods as 

 lompared with forest grown ash for automobile construction. 



Maple, Hard maple is used for sills in many cars, and in some for 

 the framework of the body and even the floor and running boards. Maple 

 is fully as strong and stiff as :i beam or post as white ash., but is not as 



Reducing Salesmen's 

 Non-productive Time 



We speak ^ ery fluenth about non-productive time of 

 men in the factories and precious hours wasted while the 

 machines stand idle. It Is the saffron hobgoblin that 

 haunts the dreams of every ambitious factory mana)Ser. 

 ^'et seldom do we mention it in connection with the work 

 of our tra\eliu^ salesmen. 



.4 manufacturer recently made a painstaking Investiga- 

 tion into the efficiency of his road salesmen. He checked 

 up the number of working hours, the number of towns 

 visited and number of calls made. He was horrified to 

 find that the actual time spent visiting prospects was less 

 than three hours per day — for five days a week. The 

 remainder of the time was frittered away getting from 

 hither to von, writing reports, digging up prospects and 

 cooling heels in the frigid outer offices. 



The first thing he did was to supply his force wiili 

 automobiles. He discovered that instead of making two 

 towns a day they could make four or even five. And 

 instead of greeting half a dozen prospects, they could 

 tell their story to a dozen and a half. 



He told his men frankly that while he did not expect 

 them to neglect their home duties, they should not work 

 their territory by the dinner bell. "When the day's work 

 carries you twenty-five or thirty miles from home, you 

 .tre on your way home at half-past three or four, per- 

 haps leaving a good prospect that you could have closed 

 had you stayed and were not worrying about getting 

 home on time. Better by far, to take one full day each 

 week and spend it at home. Hy such arrangement you 

 will be able to devote the proper amount of time to 

 business and not neglect your family." 



But a far from negligible amount of time was lost 

 waiting outside closed office doors, and once inside, in 

 explaining to prospects what should have been common 

 knowledge regarding the firm's product and its peculiar 

 advantages over competing articles. Moreover, it was 

 arduous at first call to sort out the active prospects from 

 the others. 



So the services of advertising were enlisted. Introduc- 

 tions were found to be easier. I'eople actually in the 

 market sent in inquiries which cut out lost motion. And 

 the representative's initial visits were not totally con- 

 sumed explaining the rudimentary questions about the 

 firm's activities. 



Cutting down the salesman's non-productive time Is a 

 problem for business efficiency engineers — call them what 

 vou may — no less than reducing the number of overhead 

 hours in the plant. .Automobiles will do it. So will 

 better systems of routing. So will standardized methods 

 of approach and appeal. So will ad\crtising. 



considerable wear, than oft" birch, which is slightly more porous. Because 

 of its smooth-wearing qualities and comparative freedom from slivers, 

 maide is preferred to all other woods for the floors of deliverj- trucks. 



Elm. The principal use <if elm is for fram'es; seat backs, and doors ; 

 very little, if any. is used for sills. White elm Is jireferred to rock clin. 

 except for some of the bent parts, because it is more easily (vorked and is 

 less subject to warping. I'or the same reasons lumber from old white elm 



