SEVENTH ANNUAL YEAR BOOK-PART VI. 223 



Mr. Lambing said: "I would like to say a word in regard to 

 Mr. Benson's remarks relative to satisfying your customers. Un- 

 less you make a contract to the contrary when you sell an animal 

 you have to make good if the animal fails to be all right whether 

 you have a guarantee or not. The average breeder, I believe, in- 

 tends to do what is right ; the average buyer the same, but we find 

 men doing wrong on both sides. I have been in the business a 

 great many years and I have had considerable experience in that 

 line. I had one experience with a dissatisfied customer to whom, 

 before a final settlement to his satisfaction, I sent three boars, 

 paying express charges on one, only to learn afterwards that all 

 of them were all right and that he had simply worked me very suc- 

 cessfully. We have unreasonable men on both sides and the golden 

 rule is the only rule we can go by. If you sell for more than fat 

 stock prices, whether we have a guarantee or not, you can't get 

 away from it unless you make a contract that you do not guar- 

 antee. A man must treat his customers as nearly right as possi- 

 ble. There are more men disposed to take advantage among buy- 

 ers than among sellers." 



Mr. Yoder said: "I would like to ask a question and make a 

 suggestion. If an animal is sent back as a non-breeder, can't you 

 ask the secretary of the association to make a record of that animal 

 as a non-breeder and let him stand as such until you want him 

 taken off?" 



Mr. Cox said: "A red hog man bought a pig from one of my 

 neighbors and after he had him a while he said he would not breed. 

 He brought the pig back and the pedigree, but he copied the pedi- 

 gree and signed the breeder's name to it before he brought it 

 back." 



Mr. Evans said. "In reply to the suggestion of Mr. Yoder I 

 would say that we do follow the practice. We had a notice in the 

 red hog case referred to by ]\Ir. Cox, but he brought the record in 

 too late and it is being held up now until it is settled in court. ' ' 



Mr. Hockett said: "I would like to relate my experience. I 

 have done considerable mail order business and have generally had 

 good satisfaction on both sides. One trouble I had was a mail 

 order that I got from near Sioux City a year ago last fall. He was 

 a very poor scribe and a poor scholar and he asked for a descrip- 

 tion of pigs. I gave it to him and by return mail I got an order 

 for a pig and he wrote me that he would like to have the pig weigh 

 "too a hundred pounds." I described the pig as weighing from 

 175 to 225 pounds. I sent him a pig weighing 150 pounds. I 



