310 Twenty-Second Annual Report of the 



complaints received 



It will be understood that the work of this Bureau involves a 

 large amount of correspondence in and about the examination and 

 correction of applications for licenses and bonds, the approval or 

 rejection of the same, the examination of letters received from 

 references given by applicants, the examination of commercial 

 agency reports, the financial statements, and other data submitted 

 by applicants, for the purpose of determining whether licenses 

 should be granted in particular rases. 



The handling of complaints referred to this Bureau involves, in 

 many cases, special investigations by the agents of the Depart- 

 ment, the collection of evidence in each particular case, corres- 

 pondence with complainants and witnesses, and the arranging for 

 and conducting of preliminary hearings. 



It is the purpose of this Bureau to take care of all complaints 

 submitted to it as expeditiously as possible, and it is but fair to 

 say that in the great majority of cases the utmost satisfaction has 

 been expressed by all parties interested regarding the manner in 

 which their claims have been handled by this Department. 



The consensus of information received through contact and 

 correspondence with persons whose interests have been most di- 

 rectly affected by the work of this Bureau, shows that the statute 

 under which it was organized and the ends and purposes which it 

 seeks to accomplish have the fullest appreciation and approval of 

 the agricultural interests of the State. 



