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In Oregon, we're finding that business customers want a full package of energy services 

 geared to their industry and the way they do their business. Some want advice not just 

 on saving electricity, but saving all fuels. We believe there should be far more efforts to 

 provide business customers with comprehensive services that cut across all fuel types. 



In another example, we feel that serving the best interests of end-use customers means 

 not just selling them efficiency. It may mean, in some instances, persuading them to 

 switch fi-om electricity to natural gas. We support Bonneville's efforts to modify 

 programs and eliminate features that promote electric space and water heating. We 

 encourage Bonneville, in concert with natural gas and other utilities, to explore programs 

 that help customers evaluate the costs and benefits of switching to gas and programs that 

 would help pay for conversions. 



At the beginning of my testimony I said that our overall question today was this: "What 

 is required to achieve all cost-effective conservation at the lowest cost?" 



This competitiveness challenge is not Bonneville's alone. It is ours. In Oregon, we are 

 exploring a forum for working with Bonneville, the customer-owned utilities, the Power 

 Council, and others to address the question. We want to find new ways to capitalize on 

 each other's strengths, to compete fairly, and to leverage our respective resources. 



We have the plans in place; now we must find creative ways to iniplement them. If we 

 don't - if we back off of a sustained commitment to achieving conservation and 

 renewable resources goals and to protecting fish habitat - we can be assured of higher 

 rates and more environmental damages in the future. 



Thank you. 



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