Agricultural and Industrial 

 Progress in Canada 



A monthly review of Agricultural and Industrial progress in Canada, 

 published by the Department of Colonization and Development of the 

 Canadian Pacific Railway at Montreal, Canada. 



VOL. 4 No. 12 



MONTREAL 



December, 1922 



Service First 



GREAT firms and corporations 

 are coming to realize, more 

 and more, the value and 

 necessity of periodical con- 

 ferences; the bringing together of 

 their officials and representatives 

 at round-table talks where mat- 

 ters of common interest and 

 policy can be freely discussed 

 and planned. In a corporation 

 such as the Canadian Pacific, 

 some of whose officials, owing 

 to location at extreme distances 

 do not often meet, the worth of 

 such conferences is unquestion- 

 able. The methods of sales- 

 manship and advertising for 

 instance, of the man in Cali- 

 fornia may be totally different 

 to those of the man in Nova 

 Scotia, and yet each doubtless 

 has one or more successful plans 

 which are unknown to, and could 

 be advantageously adopted by, the 

 other. 



Such a conference was, last month, 

 held by the Canadian Pacific Rail and 

 Steamship representatives in Chi- 

 cago. From Seattle to 

 Boston, from Vancouver 



MR. I.G. OGDEN, 



to Halifax, from Edmon- Vice-President, The Canadian Pacific Railway Co. 

 ton in the north to Los 

 Angeles and New Orleans 

 in the south, these men 

 came together, and it is in- 

 teresting to note that of all 

 subjects under discussion 

 that of service received the 

 greatest consideration. 



These are the days when 

 service is paramount in 

 every aggressive business organization, not 

 only service that is a duty and expected, but that 



It is my sincere wish that the 

 New Year may be one of 

 prosperity and happiness to 

 you, and we should all use^. 

 our best efforts to 

 this end. 



which surpasses it that which is beyond 

 expectation. The words " Canadian Paci- 

 fic " and "Service" are, by many, held to 

 be synonymous and the latter is part 

 and parcel of every C.P.R. em- 

 ployee's creed; on steamships, on 

 trains, in hotels, dining cars, ex- 

 press and telegraph offices, ser- 

 vice is a matter of course, but 

 the kind of service the Company 

 is now desirous that the men on 

 the firing line should better 

 render the inquiring public is 

 that of reliable and complete 

 information regarding the 

 commercial, industrial and 

 agricultural progress of the 

 Dominion of Canada. 



The reason for this is the 

 increasing interest in Cana- 

 dian affairs that is being mani- 

 fested by the great American 

 Republic to the south of us, 

 an interest which, during the 

 past summer, has sent thous- 

 ands of United States' travellers 

 to Europe via the St. Lawrence 

 route and further thousands to Japan, 

 China and the Orient via the Pacific 

 port of Vancouver, not to mention 

 the countless hundreds 

 whose summer vacations 

 were spent in the Cana- 

 dian Pacific Rockies and 

 other parts of the Domi- 

 nion. 



Tourists and travellers, 

 se days, are all "from 

 'issouri." They are not 

 content just to know where 

 they are going and when 

 they will arrive; they de- 

 sire, before starting, to pos- 

 sess information regarding many things which 

 before they did not trouble about. They want 



