The Men and the Processes 4f> 



an automobile today, the first experiment* seem 

 c indeed. Think of all the changes which 

 have been necessary to make the motor of today 

 out of the old horseless carriage which would not 

 go half as well as the horse it was displacing! 



Everything from the frame to the top of the 

 automobile has been entirely changed. Thousands 

 of changes have been made year by year to secure 

 the present results. None of these changes was 

 made easily and none of them could have been 

 made by experimenting in the shop or in an experi- 

 mental department. They were made because the 

 use of the automobile revealed the necessity for 

 the changes and, as the necessity showed up in 

 using the cars, the changes were made until the 

 present cars became the result of those years of 

 development. When those bold men who bought 

 the first automobiles tried them out, they found 

 they had to become expert in the repair and care 

 of the machines they had bought. No one else 

 knew anything about them except the man who 

 made them and he was none too sure of what was 

 wrong when the car went dead. So they learned 

 to take the thing apart and put it together again, 

 and frequently they thought of some little im- 

 provement to be made on it. 1 he man who made 

 the cars was hearing about them all the time or 

 seeing his customers, who brought defects to his 

 attention right along. The pressure was on him 

 to do better ami that pressure never ceased. So, 

 in one way and another, changes were suggested 

 he use of the car and each of these ideas led 



