Si-ciion HI 



Linking I nu rest, Observation, and Action 



.//// v/w<; I It I- O/> In industry, put- 



M to \vork means seeing the 



thing, sccin. happens ruling out why 



happens. .UK! then trying to find out 



\\lu- \ h\ and the ho\\ van he changed and 



the result im 



\ (lien : nine, who runs a little facto 



uiucting certain operations along a given 



ic results had been quite satisfac? 

 as far as he was concerned. One day, his son 

 happened to go into the 1 got inter- 



i in this particular part of the uork. He put 

 a little time and thought on it, and, when he got 

 it all thoroughly in mind, suggested a change in 

 the operation which he thought would shorte 

 I he experiment was tried and a definite ri 



operation was secured. I he 



father was much be uaintcd with the opera- 



than the son. I L h.i.i a great deal more 



ricncc on the job. In fact, he had so much 



^ricnce and familiaritv with the job that his 



rest and cu had died out. The boy's 



rcsh on the matter, was keenly interested. 



\as thorough!. cd, and no 



sooner had he learned the reason for the operation 



and the method of doing it. than his mind asked 



r it could not be done better 



Nat, we cannot put the observation to 



\c permitted it to become dulled 



