194 Materials and Their Unmlling 



to be a real leader of men and excite such confi- 

 dence and trust on their part that they will will- 

 ingly obey, not like animals with a blind reaction 

 to the instruction, but obey freely with the right 

 to suggest and discuss if they think the matter 

 might be determined in a better way. 



The leader who knows his men will not miss 

 the value of their advice and comment; and the 

 workers who trust their leader will offer their 

 suggestions, but without any misapprehension as 

 to the wisdom of his final judgment or the obliga- 

 tion of obedience they owe to that judgment just 

 as you will work with and for a man you trust, 

 at the same time anxious to do what you can by 

 suggestion and operation to improve things, but 

 confident that his judgment is best and that you 

 can afford to obey it without losing any atom of 

 your self-respect. 



Plans for Systematic Action. All the time that 

 industry has been growing up we have kept it 

 moving by new plans and systems, intended to 

 take care of the troubles as they arose. We have 

 had a lot of these systems and a good many of 

 them were supposed to settle all the troubles of 

 the industry. Growth, however, sooner or later, 

 made it obvious that they were inadequate or not 

 correct. 



Our systems of banking, of subdivision of jobs, 

 of concentration of manufacturing, of centralizing 

 control, etc., have been secured so as to keep in- 

 dustry moving more freely, and they have been 

 partly good and partly bad in their effect. They 



