had. in mind 02:00 pt that they aro nailing one concession, - 

 maintaining -hose men's namos. A mr-n lilros to be loiovm as a 

 train master, a chief dispatcher, etc. etc. I am pointing 

 out those things to you to show you how GS.S: it ic to malre any 

 efficiency plr-n fail. 



Again, thero have been put in what has boon Imown 

 as shop delivery systems. How, under the old plan of shop 

 organization, ee.ch man, as he needed material , Y/ould send 

 someone of his helpers for it and tLo man would go and get 

 the material and bring it bac^. Meanwhile , there might "be 

 c, number of fellows standing: idle waiting for materials and 

 it might be that thoae Den's time was worth considerable and 

 a cheaper man uould bo had to do that T . worli. Then there 

 vzas established a shop delivery system whereby a store is 

 maintained rirht \;here in the shops and messenger boys carry 

 t:.e materials baclr and forth from the place oi storage to the 

 place v;hore it is needed. ITov/, this S3rste-m carno very near 

 failing: for this reason; that it r/ac put i-n ac a whole, -it 

 was slipped right in. One day wo just changed plans from the 

 old syetom to the ner/. 'Jo found we were lwoepi,'i; a tremendous 

 number of records as to what it would cos'u ; we were $T3ring to 

 checli up just what it would cost. The first thing \/o liaew 

 \7o vroro ]ioopin{j more traclr of costs than wo were of material. 

 It was very much li" o the very fine system of cost finding 

 that was put into a house in Chicago ' It was put in by a set 



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