would "bo necessary in the transaction of "business, speaking 

 of Government "business. 7 ould you doiine as rod tape the 

 minimum routine necoscary to transact a pieoo of wor?: in tlic 

 nost efficient manner? Gould \jluvj "be called red tapo? 



<'7. 



._: . 



In ny use of the torn what wcs called rod tr.po sinp~ 

 ly noant routino. .ill tliinrs c,ro noro or lose routine* HOT/ 

 the cuiclroct and surest route to got through this routine is 

 t:.is - this rule will suffice: That only those nen should 

 "bo informed of c,iiy particular act that is either done or con- 

 templated, that it is necessary for them to laiow. That is 

 all that it is necesss.ry for them to ;oio\/. V/luit c, man doesn f t 

 Iaio\; do:'s:i T t woi-ry him* It is ne^er necossary 'jo tell or go 

 through any actions that do not ac.d to thc.t man's efficiency. 

 You. nust determine first uhether he imagines it is necessary 

 for liiu to lmoT7 them, "out as a rule there are so man3 r of them 

 where it io not necessary. Lot me ^ive as an e:zample the 

 old tradf:- on whore we v/antcd to juj in a s^ur trr-c^:. 2his 

 was the routTno: rirst an application r ./as DE-C.Q tc the divis- 

 ion enf.inoer. The division engineer then cent it to the 

 su;. arint en;'.ent who Inior; nothing ajov.t it. r| ?ho su;erint.endoii1; 

 would then in c.ll ; rohahility send it '-c 'jhe r _,enorc,l super- 

 inton-..ont. u^he penor-.-.l sup or intend e rat would then send it to 

 the district on.pinoer who would loo?: it over, send it haclr 

 Jo the general superintendont who would then so:id it - .o chief 



engineer who wo^ild sen: it hac]r again^o the general manager* 



3S1 



