PURCHASE OF MILK AND CREAM 



107 



months, each with an index card for each day of the month. 

 Cards containing future dates are filed at the proper places, and 

 each morning before starting on the regular routine of work, 

 the cards filed under that particular day are given due atten- 

 tion. 



3. Daily Record of Active and Discontinued Patrons. It 

 is to the advantage of a creamery to keep a complete record 

 of active and of discontinued patrons. Some creameries keep 

 a separate record of each so that they may be informed imme- 

 diately when a patron discontinues. It is less difficult to have 

 him resume shipping if an effort to do so is made at once. The 

 following form may be used for that purpose. 1 



FORM VI 

 MONTHLY RECORD OF PATRONS JULY 



On this report are made daily entries of tests; by making 

 this entry for each shipment it becomes easy to locate errors 

 made in the testing room. As an example consider the record 

 of J. Jones (Form VI) ; it is quite possible that a mistake was 

 made on July 5th and it is therefore the duty of the manager 

 to write Mr. Jones concerning it in order to have the matter 

 adjusted satisfactorily to the patron. Report (Form VI) is 

 furthermore of importance in the matter of determining the 

 frequency of delivery and may furthermore be used for check- 

 ing the quality of cream delivered by each patron by also 

 marking score or grade of each shipment or delivery. 



1 Securing patrons by correspondence will be considered in chapter on "Business 

 Correspondence." 



