Sxibpart H - Appeals 



510.92(b) 



(a) An informal hearing is one in which infozrmation is 

 exchanged and informal procedures are followed. The 

 informal hearing can range from one in which minutes are 

 made of the hearing to one where a verbatim transcript is 

 made . 



(1) A verbatim transcript will be made at the 

 request and expense of the person, or 



(2) A verbatim transcript may be made at the 

 direction of the hearing authority (STC or AC) in which : 

 case SCS will pay the cost of the transcript. 



(b) The hearing authority will determine the time and 

 place of the hearing and provide adequate notice to the 

 appellant. The hearing authority will normally be the SCS 

 line officer to whom the appeal was made. 



(c) The person or authorized representative shall be 

 given an opportunity to present oral or written facts and 

 relevant information. 



(d) A meeting can be held at the local, area, and 

 state level. The case file or administrative record shall 

 be documented to reflect the meeting. 



510.92 Appeal decisions. 



The line officer at any appeal level may affirm, 

 modify, or reverse a decision or may send the appeal back to 

 a lower reviewing line officer for additional information or 

 further consideration. 



(a) The person will be notified in writing of the 

 decision (See 516.08), the basis for the decision and the 

 right to appeal the case to the next higher level. On 

 request, the person will be given copies of documents, 

 information, and evidence used to make the decision. 



(b) The AC or STC may reopen any appeal for any reason 

 deemed appropriate, unless the matter has been appealed to a 

 higher line officer. 



510-73 

 (180-V-NFSAM, Second Ed., Amend. 6, May 1991) 



