The items listed above is but a sampling of the requests for in- 

 formation from the general public. Most of these inquiries got an 

 immediate reply over the phone, or a return letter, and in some 

 cases phamplets were sent out to supplement the letter. While 

 accurate records are not kept of the number of leaflets sent out, 

 we estimate that we mail out in the course of the year between 

 U and 500 bulletins on gardening and pest control. 



It is our feeling that it is good public relations to assist 

 the public with their gardening and pest control problems when 

 we can. 



In some cases in order to get an answer for someone we need 

 to consult with other state agencies such as the Suburban Experiment 

 Station in Waltham, the Massachusetts Pesticide Board, or the 

 Entomology Department at the University of Massachusetts in Amherst. 

 It is felt that by utilizing all possible sources of information 

 that we can do the best possible job of getting current, up to date 

 information out to the public as soon as possible. 

 OTh'ER ACTIVITIES 



The process of getting information to a concerned public, as 

 has been indicated above, takes many forms, including radio and 

 television. 



As an example, the Director made monthly visits to radio 

 station W.C.A.P. in Lowell for the talk program "Call C.A.P.", 

 where people can call in and talk to Mr. Kuzmiski about their 

 gardening and pest control problems. 



The interest in this program by the public never seems to 



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