How a Beekeeper 

 Got Back $2.21 



Illustrating Root Service 



F. L. Burleson is a beekeeper at 

 Spear, N. C. Last May he ordered 

 from the Norfolk branch of The 

 A. I. Eoot Company a shipment of 

 hives, supers and sections. This 

 shipment was promptly made to 

 Mr. Burleson at Spruce Pine, N. C, 

 one of his shipping points, and his 

 postoffice address, Spear, N. C, was 

 also very carefully marked on the 

 shipping crates. 



The railroad company delivered 

 the supplies at Spruce Pine, but 

 neglected to inform Mr. Burleson 

 at his home at Spear, that the 

 goods had arrived and were await- 

 ing him at the Spruce Pirwe station, 

 12 miles from his home. For four 

 weeks the shipment remained there, 

 and during this time Mr. Burleson 

 repeatedly inquired of the railroad 

 employees if his goods had been re- 

 ceived at Spruce Pine station and 

 was told they had not arrived. He 

 then complained to The A. I. Eoot 

 Company, and a "tracer" was at 

 once put on trail of the shipment 

 which was found to have been de- 

 livered at Spruce Pine a month 

 previously. 



To make a long story short: Mr. 

 Burleson then got his much -needed 



bee supplies, but had to pay the 

 railroad $2.21 overtime storage 

 charges before the station master 

 at Spruce Pine would release the 

 goods to him. In writing to The 

 A. I. Eoot Company, Mr. Burleson 

 chanced to mention that he 

 thought the storage charges were 

 unjust. He did not ask The A. I. 

 Eoot Company to take the case up 

 with the railroad — but, our Com- 

 pany, unasked, did take the case 

 up with the railroad officials. Our 

 traffic manager, who is an expert 

 in all shipping matters, wrote the 

 railroad company a half dozen let- 

 ters, presenting all his carefully 

 gathered evidence of the railroad's 

 neglect. 



On October fourth, the Super- 

 intendent of Transportation of the 

 railroad fully acknowledged its er- 

 ror, and paid back to Mr. Burleson 

 the $2.21 unjust storage charges. 



This is only an everyday example 

 of Eoot "service" to its patrons. 

 Whether it is $2.21 or $1,000.00 

 that is involved, Eoot "service" is 

 at your service and it equals "Eoot 

 Quality. ' ' Both are yours when 

 vou deal with us or our dealers. 



The qA. I. ^ot Company 



Medina, Ohio, U. S. A. 



West Side Station 



Kifly-lwo Years in tlie Beekeeping BuaineH;* 



