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are also blamed, and I believe, in a meeting of this kind, we should 

 approach this question of transportation fairly, honestly and unbiassed 

 and impartially, before criticism is made, and I am frank to say that I 

 believe nine hundred and ninety-nine out of the one thousand instances 

 of complaints that are made, could be satisfactorily explained by the 

 railroads. 



Mrs. Smith: Mr. Nathan, of the Pennsylvania Railroad Company, 

 is here and will speak to you for a while. 



Mr. Nathan: This is rather a surprising call, as I was not on the 

 programme, but I am always glad to speak of our efforts in behalf of the 

 milk question. I have been very much interested in the discussions at this 

 conference as far as I have been able to attend, and I want to take the 

 liberty of saying I was somewhat disappointed last night in seeing the 

 subject of milk handled as it was, and possibly there was a great deal of mis- 

 information spread among those who were present as to the care and effort 

 which milk dealers, like those with whom we came in contact last night 

 on the stereopticon, are claimed do not exercise. Most milk dealers are 

 deserving to a degree and understand the care and quality of milk. It is 

 unfortunate perhaps that I didn't say this last night, although the hour 

 was very late. It is unfortunate that the conditions existing as shown, 

 would be such as they are, or that they would be permitted to conduct the 

 milk business in such a way, and if they still exist the city authorities of 

 Rochester ought to take some method or measures of overcoming it. But 

 it isn't true. At least we haven't found it so, if those conditions were 

 stated to be facts as being conditions typical in every large city in the 

 United States. As a matter of fact, in the cities of New York, Baltimore, 

 Philadelphia, Washington, and more especially in New York and Phila- 

 delphia, as he tells us there have been spent hundreds and thousands of 

 dollars in plants calculated to put milk on the market in the very best 

 condition. It may be true, as it no doubt is, that in every city there are 

 some undesirable milk dealers, but on the whole every effort is being made 

 to raise the standard and quality of the product to the greatest maximum 

 possible, and the methods we are perfecting in large cities for handling 

 milk, as well as in the country, run into the hundreds and thousands of 

 dollars. Since the organization of the Milk Bureau there have been plants 

 on lines of the Pennsylvania Railroad, and particularly on this entire 

 system, whose value exceeds one-quarter of a million dollars, and would 

 before the end of 1914, or at least when the plants are finished, be 

 worth half a million dollars in real estate and equipment. These enter- 

 prises are spending these vast sums of money in the country to secure a 

 good product and our railroad company is spending a large sum of money 

 daily, weekly, monthly and throughout the entire year, in service which is 

 calculated to place this milk at points of consumption in as good condition 

 as it is possible to do that. We have inaugurated service starting at the 

 city of Buffalo at 7 o'clock in the morning, picking up milk within a 



