

 62 ARISTOCRA C Y AND E VOL UTION 



Book i does not depend solely on the muscles of the manual 

 workers being given a right direction, so that they 

 shall shape material objects in such and such a 

 way ; but it depends also on the movements which 

 are prescribed to the men, being prescribed to the 

 men best fitted to perform them, and being pre- 

 scribed to them in such order that when each move- 

 ment has to be made, the men told off to make it 

 shall be ready to make it at the moment. Here 

 we see part of the secret of the success of the great 

 contractor. 

 The hotel- The importance of these considerations becomes 



keeper orders a j] ^ & c ] earer to us w hen WC reflect On the fact 



his start. 



that the mere production of commodities, and the 

 production of the means of production, form but a 

 part of the processes which advance, maintain, and 

 indeed constitute civilisation. A part almost equally 

 large consists in the rendering of various personal 

 services, which often, no doubt, involve the utilisa- 

 tion of improved appliances, but which almost as 

 often are neither more nor less than the performance 

 of actions of a simple and ordinary kind, the merit 

 and demerit, the wastefulness or the economy of 

 which depend on their being performed with absolute 

 punctuality and despatch. A good example of this 

 is the case of a large hotel. Whether a large hotel 

 is carried on at a profit or at a loss depends almost 

 entirely on this question of personal management. 

 The success of a successful manager does not depend 

 on his capacity for inventing new methods of waiting, 

 of cooking, or of making beds. It depends on his 



