334 CREAMERY BUTTER MAKING 



ploye may possess. A man who cannot be depended upon 

 is worthless in any business. 



In a creamery great losses may be suffered through 

 lack of responsibility on the part of the buttermaker. Any 

 act of the buttermaker which indicates that he is shirking 

 responsibility will destroy his usefulness in the eyes of 

 his employer. It is easy for a careless man to waste a 

 pailful of cream or double the loss of fat in the butter- 

 milk, and any indication of shirking, no matter how tri- 

 vial, will lead employers to suspect all kinds of waste 

 and extravagance. 



Courtesy and Tact. These qualities are indispensable 

 in retaining and increasing the patronage of the cream- 

 ery. The first thing a business man asks of his em- 

 ployes is to be courteous to his customers. Courtesy is 

 one of the keynotes to success in the business world. 

 Greet the patrons with a smile and a few good words 

 whenever you meet them. It is a paying proposition. 

 ''Smile and the world smiles with you." 



Punctuality. It pays to be on time. People realize 

 this when they expect to meet a train which they know 

 will not wait for them. But because patrons will wait 

 for you when half an hour or so late in the morning is 

 no reason why the same efforts should not be made to 

 meet them as promptly as you would your train. Many 

 a creamery has lost patronage because of the tardiness of 

 buttermakers. Time is valuable to farmers and they want 

 to get away from the creamery as quickly as possible. 



Cleanliness. Cleanliness is recognized as the first es- 

 sential in the manufacture of good butter. Indeed where 

 strict cleanliness is not observed the production of a high 

 grade of butter is impossible. It is especially important 



