4.2 OTHER BENEFICIARIES 



QUESTIONS TO DETERMINE THE EXTENT OF INTEREST IN DIRECT DEPOSIT WERE 

 ADDED TO TWO BENEFICIARY TELEPHONE SURVEYS. 



4.2.1 THE NEWLY ENTITLED BENEFICIARY SURVEY 



The purpose of this survey was to evaluate the quality of service furnished 

 newly entitled beneficiaries. The additional questions yielded data 

 regarding the extent of beneficiary interest in direct deposit, and the 

 banking experience and characteristics of newly entitled beneficiaries. 

 Random samples of newly entitled beneficiaries were selected from the 

 Mid-Atlantic Program Center records and the file of newly entitled 

 disability beneficiaries maintained in Baltimore. A sample of 100 cases 

 per program center was selected for each wave. 



Note that this survey is limited in scope. It is not a nationwide survey 

 and therefore, findings may not be representative of all newly entitled 

 beneficiaries. 



4.2.2 GENERAL BENEFICIARY SURVEY 



This survey involved telephone interviews of a nationwide sample of 1000 

 beneficiaries in each wave. The selections were made from the Master 

 Beneficiary Record File maintained by Social Security. The additional 

 questions yielded data regarding the extent of beneficiary interest in 

 direct deposit and the banking experience and characteristics of 

 beneficiaries. 



Figure 4 .2 shows the number of cases used in this report. 



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