U.S. DEPARTMENT OF COMMERCE 



TECHNOLOGY ADMINISTRATION 



NATIONAL TECHNICAL INFORMATION SERVICE 



ORDER FORM 



NTIS 



NTIS Web Site — http://www.ntis.gov 



SHIP TO ADDRESS (please print Of type) 



CUSTOMER MASTER NUMMR (IF KrWV\T<; 



ATTINTIOttTOI.IE 



ORGANIZAIIIJN 



STREET ADDRESS 



DIVISION 'RtlOM NUMBER 



METHOD OF PAYMEIMT (ptase print or type) 



□ VISA 



□ MasterCard □American Express □Discover 



CREDIT CARD NUMBER 



EXPIRATION DATE 



CARDHOLDERS NAME 



ORDER BY PHONE (eumiuate mail time) 



■S (X) am, • (i.OOp m. Eastern Time, M - F. 



Sales Desk: l-8aO-553-NTIS (6847) or (703) 605-(»00 



TDD (7C31 487.463'^ (8:30 am - 5:00 p.m.) 



CUSTOMER SERVICE 



l-3ffii-5.'i4-B!32 oi (703) 605-6C50 



ORDER BY FAX - (703) 605-6900 



To verity receipt ot (ax call: (703) 605-6090, 

 7 00 am - 5:00 p ra Eastern Time. U-f. 



ORDER BY MAIL 



l^ialmrijl Teclmical Inlotmation Seivlce 

 5285 Port Royal Real 

 Spiinqdeld VA 22161 



RUSH SERVICE Is available for an addilional fee 

 Coll 1-800-553-6647 or (703) 605-5000. 



ORDER VIA E-MAIL - For Internet security when placing 

 youi ordersviae mail, recjistei your aedit card at NTIS: call 

 (703) 60-5-6070. Order via E-mail 24 hours a day: 

 otde/sBiitis gov 



BILL ME (US , Canada, and Ivlexico only) 

 NT15 will gladly bill your order, lor an additional (ee ol $10.00. 

 A request to be billed must be on a purchase order or ccmpairy 

 lelterliead An aulhori2iiigsignalure, contact name, and 

 lelepliciie iiumbei should be included with Ihisreques!. 

 Reijiiesis may be mailed or faxed. 



□ NTIS Deposit Account Number: 



□ Check / Money Order enclosed for $ 



IPAYA6LE TO NTIS IN U S DaLARS) 



SATISFACTION GUARAI^TEED - NTIS strives to 



provide quality products, reliable service, and fast 



delivery. Please contact us for a replacement within 



30 days if the ilem you receive is defective or if we 



have made an error in filling your order. 



► E-mail: infoS'nlis.gov 



P- Phone. 1-888-584-8332 or (703)505-6050 



PRODUCT SELECTIOIM (please pnnt or type) 



Most of the documents available from NTIS are reproduced on demand from our electronic archive and are not original slock. 



NTIS PROOUCT NUMBER 



INItRHfllClBTOWffR 

 ROUTING (OriKWAL) 



unri8f.nAPAi:TER': 



Fma MICRO («.MTr diskette j co rom I other 



mPY FirHE litf if 



mbwtdh 



ARM. fed 



SKMLI.V,: 



J, cipat 



^ RtOUIfiEUSNTS 



3480 

 CARIKIKC 



STAMMRD IIONUBCLED 



TOTAL 



PLEASE NOTE 



Unless inicrolidie or other is sjieatied. jxiper ccpy will b? sent. 



Please call the Sales Desk al 1 -800-553-NTIS (6847) or (703) 605-6000 for information on multiple copy discounts 



available tor certain documents 



Out-Of-Print Surcharge 



A 25"i ciiini print sutciiarqe will be added lo titles acquired by NTIS more than 3 years prior to the current calendar year. 



International Airmail Fees 



All regular piejiaid orders are shipped 'air-io-surlace" unless airmail is tecjuested. Airmail service is amilable lor an 

 addirional lee Canada and Ms;<ico arid $4 /m iieni Cihei coiinii ies add $8 /»f iiem 



HANDLING FEE 



PER TOTAL ORDER 



Outside Nodfi America-SIO.OO 



GRAND TOTAL 



s.oo 



7/ia/}A ^you /br jvur order/ 



2002-01 



