U.S. DEPARTMENT OF COM^ERCE 



TECHNOLOGY ADMINISTRATION 



NATIONAL TECHMIC AL INFORMATION SERVICE 



ORDER FORM 



NTZS 



NTIS Web Site — http://uvww.ntis.gov 



SHIP TO ADDRESS (please prini or type) 



CUSTOMER MASTER NUMBER |IF KNDWNl 



AntNI ION/NAME 



ORGANIZATION 



DIVISION /ROOM NUMBER 



METHOD OF PAYMENT (please print or type) 



UVISA 



□ MasterCard U American Express □ Discover 



CREDIT CARD NUMBER 



EXPIRATION DATE 



CARDHOLDERS NAME 



□ NTIS Deposit Account Number: 



tJ Checl< / Money Order enclosed for $ 



(PAVABU TO NTIS IN U S DOLLARS) 



ORDER BY PHONE (eliminate mail hue) 



600 am 6 00p,m EaslernTime.M-F 



Sales Desk: I 800-55,VNTIS (6847) or (703) 605-6000 



TDD (703) 487-4639 (8-30 am ■ 500 p m.) 



CUSTOMER SERVICE 



1 K»: SH4 Ki3.' or (703) fiflS-fiO'iO 



ORDER BY FAX - (703) 605-6900 



To vetity teceipl ol lax call. (703) 605-6090, 

 7:00 am 5 00 p.m. Easletn Time, M-F 



ORDER BY MAIL 



iMaiioiial Tetliriioil Inlorinatior Service 

 5285 PmI Royal Road 

 Spnnqtield, VA 22161 



RUSH SERVICE is available for an additional lee. 

 Call 1-800-553-6847 oi (703) 605-6000. 



ORDER VIA E-MAIL - For Internet security when placing 

 your orders via e mail, register youi credit card at NTIS. call 

 1703) 605-6070. Order via E-mail 24 hours a day: 

 ordersis'ntis.tiov 



Bill ME (II S , Canada, and Mexico only) 

 NILS will fjladly lull your order, lor an additional leeol $10.00 

 A requesi to be billed must lie on a purchase order or company 

 letterhead An authorizing signature, contact name, and 

 teleplione number should he included witli ttris request 

 Requests may be mailed or taxed 



SATISFACTION GUARANTEED - NTIS strives to 



provide quality products, reliable service, and fast 



delivery Please contact us for a replacement wittiin 



30 days il the item you receive is defective or if we 



have made an error in filling your order. 



^ E-mail: info^ntisgov 



^ Phone: 1-888-584-8332 or (703)605-6050 



PRODUCT SELECTION (p|p,isp print or type) 



Most of the documents avail3ble from KTIS are reproduced on demand from our electronic archive and are not original stock. 



A IT^r. oulol print surcharge will be added to titles acquired by NTIS more than 3 years prior to the current calendar year. 



Iirtemalional Airmail Fees 



All regular prepaid orders are shipped "air to-surlace" unless airmail is iet|uested. Airmail service is available for nri 

 aildilional lee. Canada and Mexico add $4 pel it&u. Oiha couiiti les add $R jxi Hew 



Ihgf?A you for jvur on^r/ 



2002-01 



