u.s. department of commerce 



technoijogy administration 



national technical information service 



ORDER FORM 



NTXS 



NTIS Web Site — http:/Afvww.ntis.gov 



SHIP TO ADDRESS (please print of type) 



CUSTOMER MASTER NUMBER (IF KNOWN) 



ATTINT ION/NAME 



DIVISION 'ROOM NUMBER 



STREET ADDRESS 



■METHOD OF PAYIVIENT (please prH or type) 



□ VISA 



□ MasterCard □ American Express □ Discover 



CREDITCARDNUMBER 



EXPIRATION DATE 



CARDHOLDERS NAME 



□ NTIS Deposit Account Number: 



□ Check / Money Order enclosed for $ 



(PAYABLE TO NTIS IN us DOLLARS) 



ORDER BY PHONE (luuinate mail time) 



8:00 a.m. - 6;00 p m Eastsrn Time, M - F. 



Sales Desk: 1-800-553-NTIS (6847) or (703) 605-6000 



TDD: (703) 487-4639 (8 30 a.m. - 5:00 p.m ) 



CUSTOMER SERVICE 



1-B88 584 8332 or (703) 605-6050 



ORDER BY FAX - 003) 60S-E900 



To vfjily tecapl ol lax call: (703) 605-6090. 

 7:00 a.m. - 5:00 p.m Eastern Time. M-F 



ORDER BY MAIL 



National Teclmical Into (nation Sei\'lce 

 5285 Port Royal Road 

 Sptirajlield. VA 22161 



RUSH SERVICE is available for an addilional fee. 

 Call 1 -800-553-6847 or (703) 605-6000. 



ORDER VIA E-MAIL - For Internet security wfien placing 

 your ordersvia e-mail, register your aetJit card at NTIS: call 

 (703) 605-6070 Order via E-mail 24 hours 3 day. 

 orders@nli5.gov 



BILL ME (US , Canada, and Mexico only) 

 NTIS will gladly bill your order, lor an additional lee ol $10 00. 

 A request to be billed must be on a purchase order or compairy 

 letterhead An authorizing signature, contact name, and 

 lelephcrie number should be included with this request 

 Requesis may be mailed or taxed. 



SATISFACTION GUARANTEED - NTIS strives to 



provide quality products, reliable service, and fast 



delivery. Please contact us for a replacement within 



30 days if tire item you receive is defective or if we 



have made an error in filling your order. 



► E-mail: infoeTntisgov 



^ Phone 1-888-584-8332 or (703)605-6050 



PRODUCT SELECTION (please pnnt or type) 



Most of the documents available from KTIS are reproduced on demand from our electronic archive and are not original stock. 



International Airmail Fees 



All regular prepaid orders are shipped "air-lo-siirface" unless airmail is requested Airmail service is available lor an 

 additional lee Canada and Mexico add $4 pei new Clher coiinliies M $6 ;»?r iimi 



Ths/tk jrou /or jvur orcfer/ 



2002-01 



