efforts for the Smithsonian's 150th anniversary celebration. On- 

 going work included contracting in the areas of design and 

 renovation, Smithsonian business activities, acquisition of mu- 

 seum collections, concession services, and office supplies and 

 services. 



Office of Design and Construction 



William Thomas, Acting Director 



Construction began on the $20 million renovation, restora- 

 tion, and accessibility project at Cooper-Hewitt, National De- 

 sign Museum. Other current pro]ects include the East Court 

 expansion at the National Museum of Natural History; design 

 and procurement for construction of the National Museum of 

 the American Indian's Cultural Resources Center and design 

 of the museum's building on the National Mall; and construc- 

 tion of two buildings at the Smithsonian Environmental Re- 

 search Center. 



Office of Equal Employment and 

 Minority Affairs 



Era L. Marshall, Director 



This office monitors the effectiveness of the Smithsonian's 

 recruitment efforts for minorities, women, and people with 

 disabilities. As part of the Institution's commitment to in- 

 crease procurement opportunities for small, minority, and 

 women-owned businesses, the office developed policies and 

 procedures for implementing the Small Disadvantaged 

 Business Utilization Program. For employees, the office 

 made changes in the formal complaints program with a 

 view toward resolving complaints before they are formally- 

 made. 



Office of Facilities Services 



Richard H. Rice Jr. , Acting Director 



This office, along with other organizations in the Facilities 

 Services Group, focused on collaborative efforts to 

 improve service to the Institution. Among these activities 

 were long-range strategic facilities planning and expansion 

 of an organizational development project on the treatment 

 of people, with an emphasis on empowerment and 

 leadership. 



Office of Human Resources 



Susan Roehmer, Director 



In an ongoing effort to improve human resources programs 

 and functions, the office identified ways to expedite the hiring 

 process and give management greater personnel authority and 

 flexibility. The office also continued to streamline the person- 

 nel function through state-of-the-art technology. 



Office of Plant Services 



Patrick Miller. Director 



This office oversees the maintenance and operation of 

 Smithsonian buildings and grounds and provides transporta- 

 tion, mail, audiovisual, and related services. This year, the of- 

 fice concentrated on improving customer service. A new 

 customer service branch provides a central source for obtain- 

 ing information and services. 



Office of Environmental Management 

 and Safety 



William Billingsley. Director 



The office continued its responsibility for ensuring that safety, 

 fire protection and prevention, industrial hygiene, and envi- 

 ronmental principles are integrated into all aspects of the 

 Smithsonian. 



Office of Printing and 

 Photographic Services 



James Wallace, Director 



The office continued its transition into increased digital 

 delivery of photographic images. Each month, an average 

 of 45,000 image files were delivered worldwide on the 

 Internet (http://photol.si.edu). Coinciding with the launch 

 of the Smithsonian's World Wide Web site, the office 

 brought its own Web server online (http://photo2.s1.edu). 



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