ILLINOIS DAIRYMEN'S ASSOCIATION. 77 



per cow from the creamery in 1905. This was cash and did not 

 include his skim milk from 59,900 pounds of milk, nor the calves. 

 One man with two cows received $128.00 cash from the creamery, 

 besides supplying a family of three with milk and butter. They 

 never sent their Sunday milk. So you see it is quite possible to 

 own a herd that will bring the farmer not only $55.00 per year, 

 but even $75.00, counting skim milk and calf. 



To obtain these results, the buttermaker and patron should 

 work hand in hand. This creamery business is a mutual affair. 

 We must not try to keep the patron in ignorance in regard to the 

 operations of the creamery, nor the business of the creamery. If 

 they ask you a question in regard to the business, do not turn it 

 off or give an indirect answer, but tell them what they want to 

 know, then when you ask them how they care for their milk 

 some time when it is off flavor, and want information, ten chances 

 to one he will tell you, when on the other hand if you turn him 

 off, he may turn you down the same way. 



Just last fall, a patron of a creamery asked the president 

 if the patrons could see the returns for butter and know what 

 was got for it, and he said they could not; they were told 

 they were getting top prices for butter but would not show the 

 figures, and the price he was getting for butterfat would indicate 

 that they were not getting top prices for butter by about two 

 cents, or something else was the matter and they dared not let 

 them know it, or they would figure out they were not getting 

 what they should. This way of treating patrons causes suspi- 

 cion to arise in their minds and will finally be the undoing of 

 that creamery if kept up. We must be honest with the patron if 

 we expect him to be honest with us. We must not only tell them 

 the truth, but the whole truth and part of the truth will not always 

 suffice. 



To illustrate this point, the manager and buttermaker of a 

 certain creamery in Soouthern Illinois claimed to their patrons 

 that they were getting more for their butter than we do at the 

 Flora creamery, yet we pay the most for butterfat. This is 



