Pe dladelphia, January, 1916 



The attention of our customers is respectfully called to the following directions, which will, 

 if followed; be an aid to purchasers as well as ourselves 



ORDER EAR" - \ c rders t» soon a, received, b'.t luring the :usl seison in April f.nd May delays 



are upav be partly overcome Ly our patrons anticipating tl.air requirements and ordering 



early. 



FORWARDING.— We deliver, postpaid to any Post Office in the United States, Vegetable and Flower Seeds in packets, 

 ounces, and pounds, except where otherwise noted in the~ Catalogue. Agricultural Seeds, Implements, and other heavy 

 and bulky goods are sent by Express or Freig.it ai purchase, 's exoens=. 



Plant orders should be separated from Seed crdeis; t; e departments are separate, but shipments of seeds, plants, 

 etc., are made in one parcel where it is prac ical tc do 30, >>r where s jch combination will save our customers additional 

 charges, 



AH Plants, Roots and Bulbs are forwarded by Express, purchaser paying charges, which are now very reasonable. 



For those of our customers who live at a distance from aH Express Office, making it more convenient for them to 

 receive their goods by Parc-i P:; .leased to fonvatd in thiu jnanner jnch plants as can be sent in this way 



at the following additional cost to cover postage, which must be added to the value of each order for Plants, Roots, or Bulbs : 



To all points east of the Mississippi River, 10 per cent extra. 



To all points west of the Mississippi River, 20 per cent extra. 



Heavy Plants, such as Azaleas, Boxwoods, Bay Trees, Camellias, Shrubs, Tree Roses, as well as the larger sizes of 

 Palms and other ornamental foliage and flowering plants, cannot be sent by mail. <v? 



We strongly recommend our customers to have all their orders forwarded by Express, a3 our experience shows that I. 

 this method is not only quicker and safer but also cheaper than Parcel Post, except on smail packages. 



CANADIAN SHIPMENTS.— Vegetable and Flower Seeds in packets and ounces are sent postpaid. All other goods are sent 

 by Express or Freight, purchaser paying all charges. We can also send to Canada by Parcel Post packages weighing under 

 4 pounds 6 ounces. Customers wishing their orders sent in this way must remit 12 cents per pound for seeds, and 20 per 

 cent of the value of orders for Plants, Bulbs and Roots to cover postage. Roses, Shrubs, Hardy Vines and Small Fruits 

 cannot be sent by mail to Canada. These can only be sent by Express to permit of their being fumigated by the Canadian 

 authorities. 



LOCAL DELIVERY. — We deliver goods free in Philadelphia. We also deliver free of charge by Package System {Baggage 

 Master) to all points where this system is in operation such goods as will be received by them, and not weighing in excess 

 of 50 pounds when packed. 



PACKING. — No charge is made for boxes or packing, nor for delivery to Freight Depots or Express Offices in Philadelphia. 



SAFE ARRIVAL OF PACKAGES. — We guarantee the pafe arrival of all goods sent by Express or Mail to points in the 

 United States. If a package sent by Express or Mail is injured or lost we wiH replace it as soon as informed of the fact- 

 Goods sent in any other way are solely at purchaser's risk. Frequently it happens that orders never reach us or are without 

 signature. When customers fail to receive their packages in a reasonable time they should inform us and at the same 

 time send a copy of their order and any other information necessary to trace the goods. Claims for damage must be made 

 on receipt of goods. We do not hold ourselves responsible for failures after delivery of the goods in good Condition. 



ERRORS. — We exercise .the utmost care in filling orders, striving to do a little more than we offer; yet in the press of business 

 errors sometimes occur, in which event we wish to be promptly notified of the fact and will make such corrections as will be 

 satisfactory. Please keep copies of all your orders for comparison. 



REMITTANCES should be made by Post Office Money Order, Drafts on Philadelphia or New York Banks or Express Money 

 Orders. We disclaim all responsibility when remittances are not made as above directed. Where it is pot possible to 

 obtain these, the letter should be registered. Postage stamps will be found a convenient method of remitting for small 

 amounts and can be used by us to advantage. Coin should not be sent by mail. 



CASH WITH ORDER. — Please send money with the order sufficient to cover the whole bill. We decline sending good 

 "Collect on Delivery," unless remittance be madeon account to guarantee acceptance. 



NAME AND ADDRESS. — Please remember to write on each order your Name, Post Office, County and State; also givi 

 number of Street or P. O. Box as distinctly as possible; also the nearest Express Office; or, if on a Stage Route, send us 

 special directions, giving us the name of the Express Company delivering goods. 



CATALOGUES.— We send our customers three catalogues annually, viz.: Garden Book in January, Midsummer Catalogue 

 in July and Autumn Catalogue in September. Customers having more than one address will oblige by stating to which 

 address they wish the Catalogues mailed. 



NON-WARRANTY.— Most of the failures with seeds, plants and bulbs are due to causes entirely beyond our control, such as 

 unfavorable weather or soil conditions, too deep or too shalkrv planting, etc., yh'ch rtndtm it impossible ior us to guarantee 

 success, and although we take all possible care to supply ool.' sixl j,oxis as will, mdf.r ^oper (oidititns, produce satisfac- 

 tory results, we still give no warranty as to description, quality or productiveness of any of the seeds, plants or bulbs we 

 send out, and will nbt be in any way responsible for the crov, and evey cniei for article; mined in this catalogue will be 

 executed on these conditions only. It must, however, be pkia to evtryjne WJ g*' r eo the matier the slightest thought, 

 that it is to our best interests to send out only such stock as will not only grow but prove true to name and description. 



CORRESPONDENCE.— We try to give prompt attention to all proper letters of inquiry, etc. We ask, as a favor, that all 

 questions be stated clearly and briefly, and not on order sheets; also that as few inquiries as possible be sent in during 

 April and May, at which time we are overtaxed with the business which is necessarily crowded into these two months. 



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