A 



1 uiLADiarHiA January, 1914 



The attention of our customers is respectfully called to the following 



directions, which will, if followed, he an aid to 



purchasers as well as ourselves 



tST>) = 



ORDER EARLY. — It will greatly facilitate shipments if orders are sent in earls-. We 

 aim to send off all orders the same or next day after receipt, but during the rush 

 season this is impossible — hence the advisability of ordering early. 

 FORWARDING. — We deliver, postage paid, to any post-ofRce in the United States, 

 \ cgctable and I-lower Seeds in packets, ounces and pounds, e.\ccpl where otherwise 

 noted; but it will be much cheaper to the purchaser and insure quicker delivery if 

 goods, when desired in any quantit}', are ordered to be sent by express at their 

 expense. Agricultural Seeds, Implements and other bulky and heav\- goods can only 

 be sent by freight or express at purchaser's expense. Packages weighing less than 1 1 

 pounds can now be sent by Parcel Post. The rate of postage on Seeds, Plants and 

 Bulbs is I cent for each two ounces or 8 cents per pound to all parts of the country, 

 anrl in most cases Express rates are not only cheaper, but delivery more prompt. 

 CANAD.V POSTAGE. — V'egctable and F"lower Seeds in packets and ounces mailed free. On ever>-thing else remit 



for postage I cent per ounce. 

 LOCAL DELIVERY. — We deliver goods free in Philadelphia, Gcrmantown, and Chestnut Hill. We also deliver 

 free of charge by Package System (Baggage Master) to all points where this system is in operation, such goods 

 as will be received by them. 

 PLANT ORDERS should be separated from the Seed orders; the departments are separate, but shipments of seeds 

 and plants are made in one parcel, to avoid additional express charges. Small plants can be sent by mail if so desired, 

 but we strongly advise our customers to have their plants sent by express at their expense as larger and finer plants 

 can be sent in this way, and "extras" are added to help defray charges, and we always ship in this way unless in- 

 structed to the contrary. Heavy plants, such as Azaleas, Camellias, Shrubs and similar large stock, cannot be sent 

 by mail. 

 PACKING. — No charge is made for boxes or packing, nor for delivery to Freight Depots or Express Offices in Phila- 

 delphia. 

 REMITTANCES should be made by Post Office Money Order, Drafts on Philadelphia or New York Banks or Express 

 Mone>' Orders. We disclaim all responsibility wht:n remittances are not made as above directed. Where it is not 

 possible to obtain these, the letter should be registered. Postage stamps will be found a convenient method of 

 remitting for small amounts and Parcel Post stamps can be used by us to advantage. Coin should not be sent by 

 mail. 

 CASH WITH ORDER. — Please send money with the order sufficient to cover the whole bill. We decline sending 



goods "Collect on Delivery," unless remittance be made on account to guarantee acceptance. 

 ERRORS. — We exercise the utmost care in filling orders, striving to do a little more than we offer; yet in the press 

 of business errors sometimes occur, in which event we wish to be promptly notified of the fa'^t and will make such 

 corrections as will be satisfactory. Please keep copies of all your orders for comparison. 

 SAFE ARRIVAL OF PACKAGES.— We endeavor to secure the safe arrival of packages of Seeds, Bulbs and Plants 

 in good condition in every case. If a package is injured or lost, by Mail or Express, we will replace it as soon as 

 informed of the fact. Frequently it happens that orders never reach us, or are without signature. When customers 

 fail to receive their packages in a reasonable time, they should inform us, and at the same time send a copy of their 

 order and any other information necessary to trace the goods. Complaints must be made on receipt of goods. 

 NAME AND ADDRESS. — Please remember to write your Name, Post Office, County and State; also give number 

 of Street or P. O. Box, as distinctly as possible; also the nearest Express Office; or if on a Stage Route send us 

 special directions, giving us the name of the Express Company delivering goods. 

 CATALOGUES. — We send our customers three catalogues annually, viz.: Garden Book in January, Mid-summer 

 Catalogue in July and Autumn Catalogue in September. Customers having more than one address will oblige 

 by stating to which address they wish the Catalogues mailed. 

 NON- WARRANTY. — Most of the failures with seeds, plants and bulbs are due to causes entirely beyond our control 

 such as unfavorable w-eather or soil conditions, too deep or too shallow planting, etc., which renders it impossible 

 for us to guarantee success, and although we take all possible care to supply only such goods as will, under proper 

 conditions produce satisfactory results, we still gi\e no warranty as to description, quality or productiveness of 

 any of the seeds, plants or bulbs we send out, ami will not be in any way responsible for the crop, and every order 

 for articles named in this catalogue will be executed on these conditions only. It must, however, be plain to every- 

 one who gives the matter the slightest thought, that it is to our best interests to send out only such stock as will 

 not only grow but prove true to name and description. 

 CORRESPONDENCE. — We tr>' to give prompt attention to all proper letters of inquiry, etc. We ask, as a favor, that 

 all questions be stated clearly and briefly, and not on order sheets; also that as few inquiries as possible be sent in 

 during April and May, at which time we are overtaxed with the business which is necessarily crowded into these 

 two months. 



