Philadelphia, January, 19 13. 



The attention of our customers is respectfully called to the following 



directions, which will, if followed, be an aid to 



purchasers as well as ourselves 



ORDER EARLY. — It will greatly facilitate shipments if orders are sent in early. We 

 aim to send off all orders the same or next day after receipt, but during the rush 

 season this is impossible— hence the advisibility of ordering early. 



FORWARDING. — We deliver postage paid, to any post office in the United States, 

 Vegetable and Flower Seeds in packets, ounces and pounds, at catalogue prices, 

 except where otherwise noted; but it will be much cheaper to the purchaser if goods 

 are ordered to lie sent by Express or Freight at their expense, when desired in any 

 quantity. Agricultural Seeds, Implements and other bulky and heavy goods can 

 only be sent by freight or express at purchasers' expense. Regarding shipments 

 of Plants please see page 127. 



CANADA POSTAGE. — -Vegetable and Flower Seeds in packets and ounces mailed 

 free. On everything else remit for postage 1 cent per ounce. 



LOCAL DELIVERY. — We deliver goods free in Philadelphia, Ocrmantown, and Chestnut Hill. We also deliver 

 free of charge by Package System (Baggage Master) to all points where this system is in operation, such goods 

 as will l»e received by them. 



PLANT ORDERS should be separated from the Seed orders; the departments are separate, but shipments of seeds 

 and plants are made in one parcel, to avoid additional express charges. See note regarding shipments of plants 

 on page 1 J 7 . 



PACKING. — N'o charge is made for boxes or packing, nor for delivery to Freight Depots or Express Offices in Phila- 

 delphia. 



REMITTANCES should lie made by Post Office Money Order, Drafts on Philadelphia or NVw York Banks or Express 

 Money Orders. We disclaim all responsibility when remittances are not made as above directed. Where it is not 

 possible to obtain theso, the letter should be registered. Postage stamps will be found a convenient method of 

 remitting for small amounts and can be used by us to ad\ r antage. Coin should not be sent by mail. 



CASH WITH ORDER. — Please send money with the order sufficient to cover the whole bill. We decline sending 

 goods "Collect on Delivery," unless remittance be made on account to guarantee acceptance. 



ERRORS. — We exercise the utmost care in filling orders, striving to do a little more than we offer; yet in the press 

 of business errors sometimes occur, in which event we wish to be promptly notified of the fact and will make such 

 corrections as will be satisfactory. Please keep copies of all your orders for comparison. 



SAFE ARRIVAL OF PACKAGES.— We endeavor to secure the safe arrival of packages of Seeds, Bulbs and Plants 

 in good condition in every case. If a package is injured or lost, by Mail or Express, we will replace it as soon as 

 informed of the fact. Frequently it happens that orders never reach us, or are without signature. When customers 

 fail to receive their packages in a reasonable time, they should inform us, and at the same time send a copy of their 

 order and any other information necessary to trace the goods. Complaints must be made on receipt of goods. 



NAME AND ADDRESS. — Please remember to write your Name, Post Office, County and State; also give number 

 of Street or P. O. Box, as distinctly #s pos6ible; also the nearest Express Office; or if on a Stage Route send us 

 special directions, giving us tVe fiam<:'pf.'thc Express Company delivering goods. 



CATALOGUES. — We send our cu?l<;/nicrs three catalogues annually, viz.: Garden Book in January, Mid-summer 

 Catalogue in June, and Autunwi iCatai'Ogue in September. Customers having more than one address will oblige- 

 by stating to which address they wish the Catalogues mailed. 



NON-WARRANTY. — Most of the failures with seeds, plants and bulbs are due to causes entirely beyond our control 

 such as unfavorable weather or soil conditions, too deep or too shallow planting, etc., which renders it impossible 

 for us to guarantee success, and although we take all possible care to supply only such goods as will, under proper 

 conditions produce satisfactory results, we still give no warranty as to description, quality or productiveness of 

 any of the seeds, plants or bulbs we send out, and will not be in any way responsible for the crop, and every order 

 for articles named in this catalogue will be executed on these conditions only. It must, however, be plain to every- 

 one who gives the matter the slightest thought, that it is to our best interests to send out only such stock as will 

 not only grow but prove true to name and description. 



CORRESPONDENCE. — We try to give prompt attention to all proper letters of inquiry, etc. We ask, as a favor, 

 that all questions be stated clearly and briefly, and not on order sheets; also that as few inquiries as possible be 

 sent in during April and May, at which time we are overtaxed with the business which is necessarily crowded into 

 these two months. 



