General Directions to Customers. 



riiiiAUhLllllA, Septeiiiher, ]!)14. 



The attention of our customers is respectfully called to the following directions, which will, 

 if followed, be an aid to purchasers as well as to ourselves. 



ORDER EARLY. — It will greatly facilitate shipments if orders are si'iii early. We aim to 

 send otl" all orders the same or next day after receipt, but during the busy season this is 

 nearly impossible — hence the advisability of ordering early. 



TIME OF SHIPMENT. — The majority of Fall Bulbs are ready to ship by the second week 

 in September; a few sorts, which are noted in Catalogue, do not mature until October and 

 November. Unless olltenoise instructed, we ivill send the early bulbs as soon as 

 ready, and the late-maturing sorts when in good condition to shi/'. 



FORWARL)IN(j. — .All Hulbs, Root.s and Plants are forwarded by Express, purchaser paying charges, which are now very 

 reasonable. For those of our customers who live at a distance from an Express office, making it more convenient for them to 

 receive their goods by Parcel Post, we will be pleased to forward in this manner such goods as can be sent in this way at the 

 foIlowin<5 additional cost to cover postage, which must be added to the value of each order for Bulbs, Roots or Plants: 



To all points east of the Mississippi River 10 per cent, extra. 



" " " wast " '■ ■■ " 20 " " " 



We strongly recommend our customers to have their orders forwarded by Express as our experience shows that this nieihod 

 is not only quicker and safer, but also cheaper than Parcel Post except on small packages. 



We deliver post paid to any Post Office in the United States, X'egetable and Flower Seeds in packets, ounces and pounds, 

 except where otherwise noted in the Catalogue. Agricultural Seeds, Implements, and other heavy and bulky goods can only 

 be sent by Freight or Express at purchaser's expense. Heavy Plants, such as Azaleas, Camellias, Shrubs, and similar large 

 stock cannot be sent by mail. 



CANADIAN SHIPMENTS. — Vegetable and Flower Seeds in packets and ounces aie sent post paid. .All other goods are 

 sent by Express or Freight, purchaser paying all charges. We can also send to Canada by Parcel Post packages weighing less 

 than 4 pounds, G ounces. Customers wishing their orders sent in this way must remit 20 per cent, extra of the value of each 

 order to cover postage. Roses, Shrubs, Hardy Vines and Small Fruits cannot be sent by mail to Canada. These can only 

 be sent by Express to permit of their being fumigated by the Canadian authorities. 



LOCAL DELIVERY. — We deliver goo<is free in Philadelphia, Germantown and Chestnut Mill. We also deliver free of charge 

 by Package System (Baggage Master) to all points where this system is in operation, such goods as will be received by them. 



PACKING. — Xc) charge is made for boxes or packing, nor for Delivery to Freight Depots or Express Offices in Philadelphia. 



REMITTANCES should be made by Post-office Money Order, Drafts on Philadelphia or New Vork Banks, or Express Money 

 Orders. We disclaim all responsibility when remittances are not made as above directed. Where it is not possible to obtain 

 these, the letter should be registered. Postage stamps will be found a convenient method of remitting for small amounts, 

 and can be used by us to advantage. Coin should not be sent by mail. 



CASH WITH ORDER. — Please send money with the order sufficient to cover the whole bill. We decline sending goods 

 "('ollfi,t on Delivery " unless remittance be made on account to guarantee acceptance. 



ERRORS. — We exercise the utmost care in filling orders, striving to do a little more than we offer; yet in the press of business 

 errors sometimes occur, in which event we wish to be promptly notified of the fact, and will make such corrections as will be 

 satisfactory. Please keep copies of all your orders for comparison. 



SAFE ARRIVAL OF PACKAGES. --We endeavor to secure the .safe arrival of packages of Seeds, Bulbs and Plants in 

 good condition in every case. If a package is injured or lost by express, we will replace it as soon as informed of the tact. 

 Frequently it happens that orders never reach us, or are without signature. When customers fail to receive their packages in 

 a reasonable time they should inform us, and at the same time send a copy of their order and any other inlormation necessary 

 to trace the goods. Complaints must be made on receipt of goods. 



NAME AND ADDRESS. — Please remember to write your NAME, POST-OFFICE, COUNTY and STATE; also 

 give number of street or P. O. Box as distinctly as ])ossible on each order; also the NEAREST EXPRESS OFFICE, 

 or, if on a stage route, send us special directions, giving us the name of the Express Company delivering goods. 



CORRESPONDENCE. — We try to give prompt attention to all jjroper letters of inc|uiry, etc. We ask, as a favor, iIkU all 

 i|ue>ti()iis be stated clearly and briefly, and not on order .sheets. 



NON-WARRANTY. — Most of the failures with seeds, plants and bulbs are due to causes entirely beyond our control, sucli as 

 unfavorable weather and soil conditions, too deep or too shallow planting, etc., which renders it impossible for us to guarantee 

 success, and although we take all possible care to supply only such stock as will, under proper conditions, produce .satisfactory 

 results, we still give no warranty as to description, quality or productiveness of any of the seeds, plants or bulbs we send out, 

 and will not be in any way responsible for the crop, and every order for articlej named in this Catalogue will be executed on 

 these conditions only. It must, however, be plain to every one who gives the matter the slightest thought that it is to our best 

 interests to send out only such stock as will not only grow, but prove true to name and description. 



