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guarantee does not prohibit these losses from occurring, so 

 you are liable to receive plants in a damaged condition at any 

 time, though they be fine plants, well packed. If you should 

 get plants in a damaged state, don't get angry and call the un- 

 suspecting florist a swindler, and other pet names, but consider 

 the matter calmly; tell him of your misfortune. Give him 

 the names of the plants that are injured beyond recovery and 

 ask him to replace them; if he don't answer your letter, 

 write again, and if he does not replace the plants, don't deal 

 with him any more. 



