60 



THE SMALL NURSERY 



you start a landscape job and make sure that your fore- 

 man has the right idea. If a salesman took the order 

 have him start the work. Personal attention pays. 



In all your dealings with your customer, try to prove 

 that you are honest and are trying to work for his satis- 

 faction. It is an unfortunate circumstance that in many 

 ways the nurseryman has a bad reputation to live down. 

 There are, about the country, too many *'nursery agents" 

 who have little or no knowledge of w^hat they sell and 

 who are entirely unscrupulous in their dealings. Put 

 your prices high enough and give full value. If you have 

 to replace, do so willingly under the terms of your agree- 

 ment. Having done all these things and having reason- 

 able people for your patrons, you will have no trouble in 

 your relations with them. If you are unfortunate enough 

 to have to deal with unreasonable people, as you some- 

 times will be, the only advice is to see your lawyer at 

 once, for all kind offers of replacement and adjustment 

 are likely to prove unavailing. 



