INFORMATION FOR CUSTOMERS. 



Information for Customers. 



OUR TERMS ARE CASH. 



HOW TO SEND MONEY SAEELY, 



TO insure dispatch the proper remittance must be enclosed with the order. 

 Please remember that admirable and safe as our mail facilities are, some vexatious losses to 

 the senders of letters are liable to occur ; that careful as Uncle Sam is, some letters are lost in 

 transit ; some mails are burned up in great railroad wrecks. Prudence dictates that remit- 

 tances be made so that in case of loss duplicates can be had. Therefore we say money may he sent 

 at our risk, by P. O. Money Order on West Grove, Bank Draft, Express Money Order, Money (not 

 stamps) in Registered Letter. We will be responsible for the safe carriage of money sent us in 

 any of the above ways, and if lost will give full value ; and in addition will preseut tlie sender 

 with an eleg"ant Rose, to offset the cost of obtaining the remittance, thus paying you to take 

 care of your own money. 



Canada Customers can remit by International Money Order on West Grove, Bank Draft, or 

 currency in Registered Letter. Canada postage stamps have no value here. 



Please do not send stamps for money; they often come stuck together or stuck to the letter 

 that they cannot he taken out except by soaking; the whole. Silver in small sums, if carelully 

 wrapped, will carry just as safely, and is far naore acceptable. 



We Guarantee Our Roses. 



We do not guarantee that Roses we send out will not be 

 killed by drought, insects, accidents or frost after they are 

 planted. 



But we do guarantee that all plants we send shall 

 reach their destination in good growing condition ; if they do 

 not, inform us by return mail and we will replace at once. 

 When we deliver them to you in good order our responsibil- 

 ity ends. 



Orders by mail are sent postpaid to all post-offices 

 in the United States or Canada, and we guarantee they shall 

 reach the purchaser in good growing condition. 



When so directed we ship by express, or when 

 the order is of a size or character that it cannot be safely sent 

 by mail, the purchaser paying express charges. But we are 

 on the constant lookout to save purchasers all needless 

 expense, and to that end, especially on long distances where 

 goods are ordered by express, we send them by mail, know- 

 ing that it is to our customer's decided advantage to do so. 



We guard against errors in filling orders as carefully 

 as we can, but occasionally, in spite of best care, some mis- 

 takes will creep in; when they do, notify us at once, and we 

 will correct by return mail. We cordially invite customers 

 for our goods, and do not intend they shall regret coming to 

 us if we can possibly by fair dealing prevent it. But do not 

 blame us for not promptly filling your order, if you have (as 

 hundreds do every year) given no name or address; if you 

 live in a city please be careful to give street and number. If 

 your letter is lost on the way and does not reach us, it will of 

 course cause delay and often vexation. 



Our Roses are all on their own Roots. — No 



budded or grafted Roses are sent out. Only a few years ago 

 a great authority on Roses said that Hvbrid Perpetual and 

 Mosses could not be grown that way ; he was mistaken ; we 

 grow all classes of Roses on their own Roots, and such only 

 are sent out. 



Our Roses are all grown in pots, in good fresh soil 

 without stimulants; are strong, healthy plants, kept from 



blooming here by cutting the buds off as they appear, and 

 with any fair treatment on your part will be sure to grow; 

 and the Ever-blooming class will bud and bloom as soon as 

 they start to grow vigorously. 



Do not expect all varieties to be of the same size. Some 

 under the same conditions make much larger and stronger 

 plants than others, but many of the weakest growers produce 

 the most beautiful flowers. Exquisite beauty of form, color 

 and sturdy vigor are seldom combined in Roses. 



Please Observe Carefully. — In ordering please use 

 the sheet which we provide for the purpose whenever possi- 

 ble. Simply fill up the blanks, giving the number and name 

 of the varieties wanted, with the price ; we will understand. 

 Do not interline or make other notations thereon having ref- 

 erence to the order. If you wish to communicate with us at 

 the same time use a separate sheet of paper. Write neatly, 

 giving your name and address plainly. When ordering 

 always state w^hen you w^ish the things shipped, 

 else they will be sent you at once. Attention to these details 

 will greatly facilitate our work and prevent confusion, errors 

 and misunderstandings. 



Our aim is to do even better than we promise, 



so when the order will at all afford it, we add to it some plant 

 or plants ^ra/zj ; they are marked P. on the back of label, 

 and are often choice new kinds; several of the Roses now so 

 eagerly sought after were first introduced to our customers in 

 this way — Presented with their order. 



Orders to foreign countries can only be sent by 

 mail to the few places with whom we have a parcel post ex- 

 change. To all others they go by express, but the party 

 ordering must give the name and address of some one in New 

 York who will receive the goods, and prepay ocean charges 

 and forward to them. 



When large lots of Roses, Shrubbery, Vines, etc., are 

 wanted for Cemetery, Lawn or Hedge planting, send us a 

 list of stock wanted to price ; growing it in large quantities 

 as we do, we can m;ike for such very advantageous prices. 

 Ordinary orders are invariably at prices given in Catalogue. 



