walk into any of the CBOs and be greeted 
with a smile and a hug. 
Other Lessons Learned 
Syracuse learned the importance of timing in 
program implementation. Project staff learned 
the hard way to wait until all elements were 
finalized and approved before making public 
announcements. Early outreach efforts drew 
participants who were ready to begin treating 
their homes, but EPA could not allow 
Syracuse to collect dust wipe samples until the 
Quality Assurance Project Plan (QAPP) was 
finalized and approved. Therefore, Syracuse 
staff had to delay the start of the implementa¬ 
tion phase until all program components were 
in place, but they felt the wait was worthwhile because of the valuable framework provided by 
the QAPP. 
Another pitfall of successful outreach occurred when a large number of people wanted to bor¬ 
row the HEPA vacuums without formally joining the program. The solution to this dilemma 
was to lend the vacuums to anyone interested but to give first priority to those who had signed 
up for the full program. 
4.3 Resources for Additional Information 
EPA and the City of Syracuse have developed a variety of resources to help community mem¬ 
bers learn more about lead dust issues. Several examples of Syracuse s lead dust materials are 
included at the end of this chapter. Residents can also order the following publications to teach 
them more about safely managing lead dust in their homes: 
A series of pamphlets: City of Syracuse Lead Program for Homeowners and Investor-Owners; 
City of Syracuse Lead Dust Outreach, Monitoring and Education Program (in English and 
Vietnamese), City of Syracuse Department of Community Development. Order by calling 315 
448-8710. 
Lead in Your Home: A Parent s Reference Guide (in English and Vietnamese), U.S. EPA Office 
of Prevention, Pesticides, and Toxic Substances, EPA 747-B-99-003, May 1999. 
Identifying Lead Hazards in Residential Properties (EPA Fact Sheet), U.S. EPA Office of 
Prevention, Pesticides, and Toxic Substances, EPA 747-F-01-002, April 2001. 
Risk Communication in Action: Environmental Case Studies, U.S. EPA, EPA 625-R-02-011, 
September 2002. 
Testing Your Home for Lead in Paint, Dust, and Soil, U.S. EPA, Office of Pollution Prevention 
and Toxics, EPA 747-K-00-001, July 2000. 
Fight Lead Poisoning with a Healthy Diet, U.S. EPA, Office of Pollution Prevention and 
Toxics, EPA 747-F-01-004, November 2001. 
Communicating about Lead Dust 
2 9 
