C B□ Survey 
EMPACT PROGRAM SURVEY 
In an attempt to better serve the recipients of the EMPACT Program and to increase the 
number of cases for Hepa-vac use, please take a few moments to answer the following 
questions. Please be honest as your response is vital to the program’s success. Thanks! 
1. To increase Hepa-vac use among City homeowners and/or tenants, how can we 
more effectively market the program to generate more interest?_ 
2. Are you finding that people are reluctant to come through the EMPACT program? 
Yes_ No_ If yes, please explain why they are reluctant._ 
3. Do you think that tenants are reluctant to go through the EMPACT program 
because they fear the landlords and/or feel that the landlords may not approve of 
the Hepa-vac use?_ 
4. Do you think landlords would be reluctant having their tenant(s) go through the 
EMPACT program due to liability or an “invasion of privacy” issue?_ 
5. Is there a fear from either the tenant, homeowner or the landlord about a 
government agency stepping in?_ 
6. Is vacuuming such a private/personal issue that people may be embarrassed to 
enroll in the EMPACT program? Yes_No_ 
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Chapter 9 
