THE VETETINARIAN’S RELATION TO CLIENT. 
473 
to the public our estimate of self, and does the public more than 
reflect the estimate of self when it judges us by our associates? 
In the mingling with the less intellectual class, I do not 
mean to say that we should ignore them or fail to show them 
every courtesy, but that we must not seek their company in 
preference to the more intellectual. At all times they should be 
treated with the greatest respect and politeness, and with this 
we can command their highest respect and still command our 
dignity, but just so soon as we breed a familiarity with this class, 
just so soon do we lose the confidence they may have placed in 
us. To this class, as well as all others, a cheerful and courteous 
manner should be cultivated, avoiding the cold and cheerless 
manner so often seen in the business man. 
To all people appear only in the character of a veterinary 
surgeon, and make every reasonable effort to satisfy all profes¬ 
sionally, and you are soon rewarded by being a popular man in 
your chosen vocation. Before everyone cultivate a professional 
manner and spirit, and conduct yourself in such a manner that 
you will have the confidence of client and the respect of our 
fellow-men. For the advancement of any profession, and 
especially of ours, we, as members of the veterinary, should 
pay some attention to our side subjects, so that we may be able 
to converse upon any subject easily and intellectually. We 
should improve ourselves, so that in our intercourse with people, 
we may readily impart to them the fact that a veterinary surgeon 
has some knowledge and claim to the title of a professional man. 
In the presence of clients, they being made up of persons o 
various moods and minds, requires a very close observation to 
treat all in a manner satisfactory to ourselves and client. Make 
a study of mankind psychologically, so that when a man enters 
your office, you may at a glance be able to know the disposition 
and character of the man whom you are confronting; your 
client, as he enters your office, receive in that manner which will 
relieve him of any embarrassment and make him feel easy in 
your presence. As he presents his case to you, show a deep 
interest in it, and endeavor, by a thorough questioning, to reach 
