«7**»5 
Ibt RURAL NEW-YORKER 
November 20, 1920 
PUBLISHER’S DESK 
All letters to Publisher’s Desk depart¬ 
ment must be signed with writer’s full 
name and address given. Many inquiries 
are answered by mail instead of printing 
inquiry and answer, hence unsigned let¬ 
ters receive no consideration. 
Inclosed find a dollar. I have already 
through my own neglect missed two num¬ 
bers. Can you send them? I want them, 
and promise not to be negligent again. 
New York. L. I,. r. 
It is a matter of regret that we cannot 
generally supply back numbers. Occa¬ 
sionally, of course, we can find a recent 
number: but these times we are pressed 
with high cost of raw paper and every¬ 
thing else to keep within required limits. 
There is no room for waste in a farm 
paper these days, of this class at a dollar 
a subscription. Our friends realize that 
as well as we do, and are co-operating by 
sending prompt renewals. 
What is your opinion of the enclosed 
circulars? This man Fennell has offered 
me lots of chances to invest good money 
in oil and refining companies in Texas 
and Oklahoma. Now it is coal. lie must 
be very anxious to make me richer or 
poorer, and I cannot tell which way the 
cat will jump. Can you advise me? 
New Jersey. c. w. s. 
Mr. Fennell is apparently interested in 
making himself richer regardless of what 
effect his process may have on the finances 
of C. W. $. Our advice is to use the 
literature of this class of stockbrokers 
to start the fire. That’s the only safe 
disposition of it that we can suggest. 
This inquiry refers to W. A. Fennell & 
Co., Buffalo, N. Y., and Cleveland, O. 
Could you give me any information in 
regards to the Steinmetz Saleo Corpora¬ 
tion. 53 Albany Trust Building. New 
York? My daughter is working for the 
General Electr : c Co. at Schenectady and 
they have asked her to buy some of this 
stock. Would you consider it an invest¬ 
ment for a working girl ? c. A. 
New York. 
We could not recommend the Stein¬ 
metz Sales Corporation as an investment 
for your daughter or for anyone else. 
The stock is only a prospect, and putting 
money into such stock is only a gamble 
that the corporation may become success¬ 
ful at some future time. We are unable 
to predict whether it will or not, but no 
one ought to put money into stocks of 
this kind unless they can afford to take 
chances on losing it. 
I sent an order to the Paul Irving Co., 
general office and warehouse 1194 Busli- 
wick Ave., Brooklyn, N. Y., on January 
14. 1920. for one tire, and enclosed Post 
Office order for $11.95 to pay for same. I 
have written*to them in regard to it and 
also telephoned to (hem, but they do not 
send me the tire, nor send me back the 
money. I would like to know if you can 
collect the money for me. t. e. c. 
New York. 
The Paul Irving Co. has promised us 
several times to adjust this case, but the 
promises have not been kept. It would 
therefore seem evident that automobile 
owners would do well to avoid this house 
when in the market for tires or other 
accessories. 
Last Winter T purchased two lanterns 
from the Sunshine Safety Lamp Company 
of Kansas City, Mo., for lighting my 
poultry houses. Upon receipt of these 
lanterns I filled one of them, after putting 
on the two mantles, and lighted it. I im¬ 
mediately discovered that it was defective, 
and leaked very badly. I never took it 
out of the house, but emptied out the gas¬ 
oline. and, repacking the lantern in its 
original container, I returned it to the 
makers, requesting them either to repair 
it or send me a new one. T also stated 
that I considered they should supply me 
with two new mantles to replace the two 
I had burnt, and which, naturally, would 
be ruined, as well as paying back what I 
spent in mailing said lantern to them. 
Greatly to my surprise, a few weeks later 
a package arrive for me by parcel post, C. 
O. D., from these people. Naturally, 
though the amount was not large, I re¬ 
fused to accept, and wrote, explaining my 
reasons for so doing. Since then, at inter¬ 
vals of weeks, I have written and re¬ 
ceived replies similar to the one I here¬ 
with inclose. M.v last letter I addressed 
personally to Iloffnot. the president, 
thinking that some subordinate took it 
upon himself to treat customers in this 
manner, but it seems to be done with 
the approval of the president himself. I 
want the lantern delivered to me free of 
all charges and in good order, or my 
money back. May I trouble you to see 
what you can do in the matter? 
New York. H. E. w\ 
In one letter the Sunshine Safety Lamp 
Company contend that the lamp was not 
defective, but the strainers were found 
to be dirty, probably due to someone us¬ 
ing kerosene instead of gasoline. In a 
subsequent letter the company contends 
that there was no leak in the lantern, 
and what the customer thought was a 
leak was probably caused by not closing 
the cut-off valve tightly or screwing the 
filler plug up tight. But the purchaser 
did operate the other lantern successfully. 
The company now has charges for parts 
and postage amounting to $2.17, which 
he must pay before he can secure the 
return of the lantern in question. We 
are giving this brief history of the trans¬ 
action with the contentions on both sides. 
John Wanamaker’s motto in dealing with 
the public is: The customer is always 
right. Other houses have a way of mak¬ 
ing the customer out wrong. 
Your unique and invaluable Publisher’s 
Desk may find space for the sug¬ 
gestion that exploitations of the dear pub¬ 
lic by the present unusual swarm of 
fakers is of two general kinds: that which 
gives practically no return for the good 
money received, and that which exacts an 
exorbitant price for some old and familiar 
article under a new and high-sounding 
name. Twenty-five years ago one Dr. 
Hall of New York sold to thousands of 
us at $5 per his efficient hot water enema 
remedy for costiveness, under solemn 
pledge of secrecy, for personal and family 
use only. Later he announced that re¬ 
turns had satisfied what he felt was justly 
coming to him, so released us, with the 
hope that the blessing might be extended 
the most widely possible. Five years 
later I found the same in one of the many 
publications of the Ralston Health Club, 
under the title, “Anti-death Remedy,” as 
though a remarkable discovery of that 
arch-promoter Webster, whose, cute 
scheme for coining the shekels lay in con¬ 
stituting each of the alleged members (I 
remember my number was in the nine 
millions!) an agent for his scrap books, 
ranging in price from $2 for the first, 
which each must buy on joining, up to 
100 bucks at the time I quit. Now again 
I see two-column advertisements, and am 
in receipt of literature setting forth the 
identical old treatment under the hifalu- 
tin’ “Inner Bath,” at $20 for the neces¬ 
sary syringe, to be got for from 75 cents 
for the simple bulb hand syringe to $1.50 
for the fountain variety at any drug store. 
Florida. w. <*• 
It is very true, as the Florida sub¬ 
scriber points out, that many schemes 
that cannot be said to be fraudulent are 
carefully designed to extract a large 
amount of money from the public in ex¬ 
change for something of little or some¬ 
times no value. 
Something like two years ago my hus¬ 
band, who is a subscriber to The R. N.-Y., 
purchased a fountain pen from the Bank¬ 
ers’ Pen Company, 7(5 Fifth avenue, New 
York. N. Y., and afterwards gave the 
pen to me. It did not work satisfactorily 
and in response to the offer of that com¬ 
pany I sent the pen to them for examina¬ 
tion, on their promise to repair it and 
return it to me or send another pen. I 
sent this pen to that company something 
like a year ago. and although I have writ¬ 
ten to the Bankers’ Pen Company several 
times in relation to the matter, they have 
never returned the pen nor sent a new 
one. They answered one of my lettei’s 
something like six months ago, and said 
they had been so busy the matter had 
been overlooked, but they would attend to 
it soon. I have written to them at least 
twice since then, but have heard nothing 
further from them. Can you assist me 
in getting this affair straightened out? 
Rhode Island. N. z. L. 
Our efforts to secure adjustments for 
subscribers having dealings with Bankers’ 
Pen Company are anything but successful. 
In a previous complaint we were success¬ 
ful after several letters and a telephone 
call. In this particular case our letter 
has been ignored, and there is little satis¬ 
faction in doing business with a house 
which does not. make a practice of an¬ 
swering courteous letters within reason¬ 
able time. 
About the first of last May I sent $25 
to the Pandiculator Company, 305 Ad¬ 
vance Building, 1514 Prospect Avenue, 
Cleveland, O., for one of their machines, 
which they have not furnished yet, saying 
that they are unable to get the castings 
from the foundry. I have asked them 
two or three times to return my money, 
which they do not do, and they have not 
answered my last letter. I would be 
grateful indeed for any information you 
may be able to give me. mbs. c. b. li. 
Vermont. 
The Pandiculator Company does not re¬ 
spond to our letter in the subscriber’s 
behalf, and as the firm advised us some 
time previously that the complaints of 
our subscribers were none of our affairs, 
we presume it is the established policy of 
the concern to ignore The Bubal New- 
Yobkeb. This will suffice for the further 
guidance of our readers. 
r«ss 
Wagon Satisfaction During 
Wagon Long-life 
YY7ITH many of your purchases you buy a 
question mark, and the question is this: 
" Can I expect this to give me good service for a good, 
long period ?” When the Weber Wagon is your 
investment, a long history of satisfaction answers and 
cancels the question for you at once. 
Weber has set high standards for seventy-five years and, as a 
part of the International Harvester line, it leads now in selection of 
materials, in construction, and in exclusive refinements. 
For rough and ready hauling you cannot afford to buy a wagon 
which has not these famous Weber features: 
International fifth-wheel —a strong, solid support between 
holster and sandboard, saving wear and tear and breaking 
of kingbolt, circle iron, and entire front gear. An exclusive 
feature which immediately became very popular. 
International swivel-reach coupling —a modern coupling 
which relieves the reach, hounds, and wheels of all twisting 
strains on the roughest roads. An exclusive feature taking 
the place of the old-fashioned flat hound plates. 
And Weber wagons are also leaders in the greatest of 
modern wagon improvements —they are made to follow the 
universal 56 -inch tread, like all automobiles and all modern 
wagons. They are made to fit into the twentieth century 
roads, to travel smoothly, without the old rough road strains 
on gears and wheels. 
Make no mistake in your wagon buying. It is not easy to detect 
low standards under paint and varnish, or to see the pitfalls behind 
so-called low price. But easiest of all is this method of buying 
certain and complete wagon satisfaction — choose Weber. See the 
International dealer. 
International Harvester.Company 
of America 
QNCOftPOftATCO) 
USA 
CHICAGO 
Heat the Water They Drink With 
the Cobs They Leave 
No bother or fire danger with a Nelson Tank Heater. Just put a 
few cobs into the fuel box when you do your chores nnd have drinking water at 
70° for your stock all winter. No ice to chop. No chilled stomachs. Stock grain 
faster—keep healthier. Cows average IQ quarts a month more milk. Heater 
soou pays for itself. 
NELSON 
TANK HEATER 
(Made by Hudson) 
Heats water twice as fast a9 any other heater and with less fuel. Made 
of 20 gauge galvanized metal with cast flanged joints bolted and packed with one 
piece asbestos. No welded seams to leak or rust. End of tank ami pipe cast iu 
ono piece to above water line. Won’t rust out. More than ono inch of clearance for 
water to circulate under floater. Anhcn eaatly removed. Hurna ntraw. Cuba, wood or coal. 
Lueta foryoura. Get one for your utock NOW. WIUTfci FOH FltEE CIKCULAR. (2) 
Hudson Mfg. Co., Pept.82 Minneapolis, Minn. 
■ *- 
NAno?AlfittNT 
SMOKE HOUSE 
aaio aaanaav mat .we 
This is the same Smoke House 
used by Governor Cox of Ohio; 
by big breeders and farmers 
all over the country. In use 
on Agricultural Experiment 
Farms; pictured in a leading 
article by Country Gentleman, 
and recommended by Farm Pa¬ 
per Publishers all over the land. 
NOTICE—Get the Original 
National Giant Portable Lraoke 
House, llowaro of Imita¬ 
tions or Experiments. 
Sectional 
View 
of the 
Original 
National 
Giant bmoke 
House. 
Bcwaro of 
Imitations 
or Experi¬ 
ments. 
Now in 
Use on 
housands 
of Farms 
in U. S. 
and Canada 
Thousands of farmers m the U. S. and foreign 
countries will tell you that tae National Clant 
Smoko House saves half their meat bills—gives 
them better, sweeter meat, fish for their own table. 
The wonderful National Giant Smoko Houso is port¬ 
able; can bo operated indoors or outdoors. Made in 3 sizes. Runs on 
sawdust and cods and a little bark for seasoring. After smoking meats, 
uso for store house. Fly and bug proof. Keeps meat without sacking. 
Worth its prico many times over tor tnis storage feature alone. 
Contains valuable prize-winning recipes for curing and smoking Hams, 
Bacon, Sausages and Fish at home. Gives full description of the orig* 
Quotes prices and gives other details. Write for it today. 
Portable Elevator Mfg. Co. 358 McClun St., Bloomington/ III. 
Send for FREE Book 
inal National Giant Smoke House. 
