Our Policies and Service 
READ BEFORE ORDERING 
DJUSTMENTS —Our chief aim is delivering to 
our customers—to you—a full measure of satisfaction, 
and any errors made in filling orders will be promptly 
and cheerfully corrected. 
It is on this foundation that we have built our 
business and solicit your patronage. The co-opera¬ 
tion we ask of you in establishing satisfaction is that 
you advise us immediately should an examination 
of your shipment disclose an error. Delays often 
make satisfactory adjustments impossible. 
We have but few misunderstandings and believe 
that any differences which might arise in your deal¬ 
ings with us can be amicably straightened out. 
In selling direct, without the expense of agents’ 
commissions, we are enabled to give our customers 
a better value of goods and greater satisfaction. 
Replacements —Everything that is humanly possi¬ 
ble is done to insure the receipt by our customers of 
live, healthy stock that will thrive and give fine re¬ 
sults if properly cared for. 
The digging of stock, that is, cutting roots and 
moving the plants from one place to another, has in 
it a certain amount of risk as does a surgical opera¬ 
tion. Nursery stock is perishable in nature, for the 
plants we sell are living things. In the transplanting 
of them a few may die. 
Ninety per cent, of failures are due to causes which 
you will readily recognize are beyond our control, 
such as delay in transit, improper care after receiv¬ 
ing, undue exposure during planting, improper set¬ 
ting, failure to prune, impoverished or unadapted 
soil, disease and injury with lack of subsequent care 
and attention. Not only do we carefully pack and 
ship live, healthy stock, but we instruct our customers 
as to the correct handling, planting and caring for 
the nursery stock they receive. Regardless of our 
many precautions a combination of the above cir¬ 
cumstances may cause a tree to die although it 
possessed vigor and vitality when shipped. 
Every bit of thought and knowledge we possess 
goes into the growing of our plants for a period of 
sometimes from two to fifteen years. It has cost us 
just as much to raise those that fail as it does those 
that grow. In view of our nominal prices and the 
fact that only live, healthy stock, properly prepared 
for shipment, leave our nursery, replacements with¬ 
out charge are not possible. 
Substitution —Occasionally we find ourselves out 
of a certain variety. In such cases we always send 
the nearest match in color and season unless you in¬ 
struct us, when placing the order, to make no substi¬ 
tution. 
On many orders for fruits or ornamentals our inti¬ 
mate knowledge of varieties, soils and climate en¬ 
able us to make changes which are profitable to our 
customers. We make no effort, however, to better a 
selection of varieties unless our customer gives us 
specific permission to do so. 
Terms —Unlike most types of business, the average 
turnover of our stock is four and a half years. In 
other words, we are that length of time in getting our 
money back even when the goods are sold on a cash 
basis. For this reason our terms are cash with order. 
▼ 
OUR NEW POLICY OF SELLING 
We have discontinued the sale of products from 
our Nurseries through agents and salesmen. We 
save our clients from 25 to 35 per cent, under this 
system. 
One of our firm will be glad at all times to call on 
you and give estimates on plant materials and your 
landscape work without cost or obligation. 
WHEN TO PLANT 
When is the best time to plant? This question is 
asked more than any other. There is no best time. 
Several conditions make it impossible to name either 
spring or fall. The BEST time to plant hardy things 
is when your soil is in the best condition to receive 
the plants. This preparation is the most necessary. 
The temperature of the ground changes little, fall or 
spring, after you get under the surface a few inches. 
All things being equal, fall has advantages over 
spring. The cut roots heal over during the winter, 
the rains usually firm the soil about the plant and 
with the first breath of spring air your tree is on 
your grounds ready to start. But the spring planter 
doesn’t have to risk winter injury on the tender 
plants; he has the long winter evenings to plan his 
requirements and the soil is usually a little easier to 
dig and prepare. 
A state certificate of inspection accompanies each 
shipment, assuring its freedom from insect pests and 
disease. We are members of the American Associa¬ 
tion of Nurserymen. 
BRIEF PLANTING INSTRUCTIONS 
We send out planting instructions with each order 
Some cultural hints are given under each heading 
throughout the catalogue. Briefly, this is what you 
should do : 
On arrival of trees, place in a protected place, 
keeping moist if held for a day only, else bury roots 
in ground at once. 
Pruning is necessary. General rule is to cut off 
one-half to tw@-thirds the length of the lateral 
branches. This balances loss of root system neces¬ 
sary in digging the tree. Remove all label wires. 
Plant carefully. Dig ample holes to take roots 
without crowding. Plant not more than an inch or 
two deeper than they formerly stood. Work fine soil 
into the roots, be sure there are no air pockets and 
tamp earth solid to insure contact with every root. 
Water, if possible, before applying the top three 
inches. 
Mulching or cultivation is necessary if good growth 
is expected. Both conserve the moisture, which is 
very essential. 
Watering, sprinkling and spraying are of little 
value during times of drought. Remember the roots 
of most plants are buried eight to eighteen inches in 
the soil and it takes a good soaking to reach them. 
Let the hose run slowly for an hour or so—it pays. 
Pruning. Most all evergreens are inclined to grow 
“open” and where compact specimens are wanted 
(and this is especially true of evergreens used along 
foundation walls), shearing should be done occa¬ 
sionally. In May or June just as or after the new 
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