Trade Customs 
All Orders Subject To Prior Sale 
INQUIRIES 
It is part of our service to you to answer your in¬ 
quiries promptly. We solicit your correspondence. It will 
help us, however, if you will make your inquiry as brief 
and as clear as possible. 
SHIPPING FACILITIES EXCELLENT 
In every case, shipments will go forward as quickly 
as possible if so desired, or reserved for shipment in 
proper time for planting in your districts. The first of 
March we start shipping into the Southern States, follow¬ 
ing up with our shipments in the later Spring seasons 
to our mid-western and eastern states. This part we watch 
very closely. It is our aim to ship you the plants, when 
it is planting time in your locality. Our railroad connee 
tions are of the very best, being able to route through 
our terminals immediately when shipments are received 
by the railroad. Perennials are of perishable nature and 
should be shipped by express, unless the material is of 
extra heavy nature and in perfect dormant stage at the 
time of shipment. 
METHOD OF PACKING 
This part of the work is very important. In every 
case the perennials must be packed according to its na¬ 
ture. Therefore our packing is handled by our most ex¬ 
perienced men. They are fully acquainted with all va¬ 
rieties of plants that we grow and pack accordingly. In 
the large volume of business annually, we receive only 
an occasional complaint on shipments being received, 
either heated in transit or improperly packed. In fol¬ 
lowing up these complaints, we find in many cases that 
such shipments are either delayed in transit or traveling 
through unfavorable weather conditions. This, however, 
is so trifling when taking into consideration our thou¬ 
sands of shipments that our packing methods are as per¬ 
fect as possible. In the event of plants arriving in unsatis¬ 
factory condition, we are ready at all times to cover such 
plants with replacement or refund of price paid. 
ADJUSTMENT OF COMPLAINTS 
Complaints for adjustment must be mailed to us in 
writing immediately upon arrival of stock. 
IMPORTANT 
Please advise, when ordering, if you wish goods 
shipped by express or freight; also give us the best route 
to insure quick delivery. Write us on business stationery 
that we may be assured you are in the trade and that 
you are entitled to wholesale prices. To insure receiving 
the full order from us your ordering! early will greatly 
facilitate selection and reservation of stock and ship¬ 
ments may go forward on time. 
PRICES 
The prices in this catalog are net, and are subject 
to change without notice. All stock is delivered F. O. B. 
Painesville, Ohio. We charge for packing at cost. This 
price list cancels all sales conditions and prices quoted 
in previous lists. 
TERMS 
Cash or satisfactory trade references must accom¬ 
pany all orders from purchasers unknown to us. To cus¬ 
tomers whose responsibility and credit standing is known 
to us, bills are due net 30 days from date of invoice. On 
60-day accounts and older, 6 per cent interest will be 
charged. We allow 2 per cent discount if bill is paid by 
the 10th of the month following invoice. 
TERMS ON SEEDS. Charge accounts 2% 10 days net 
60 days. We allow 5% discount for cash with order. 
Flower seeds prices are all postpaid. 
OUR RESPONSIBILITY 
While we exercise the greatest care possible to have 
our nursery products all genuline and reliable, we will 
replace, on proper proof, all that prove untrue. We do 
not give any warranty, expressed or implied, or guar¬ 
antee them to live and grow or give specific results. In 
case of error on our part, it is understood that we shall 
at no time be held responsible for a greater amount than 
the original price of the goods. 
