Directions to Customers 
ORDERING 
We aim to execute orders as soon as received, but in 
the rush season slight delays are unavoidable, and when 
such is the case an acknowledgment will be sent at 
once. By ordering early and giving a shipping date we 
will be pleased to ship so that the orders reach their 
destination on or about the date specified. When no 
shipping instructions are given, orders are filled in the 
rotation in which they are received. 
TERMS 
Those desiring to open accounts will please furnish 
references from three parties with whom they have had 
credit relations and allow sufficient time for us to 
investigate, otherwise cash must accompany order. 
Remittances should be made by Post Office Money 
Orders, Drafts on New York or Philadelphia banks, 
or Express Money Orders, in amount sufficient to cover 
the complete order. Where it is impossible to obtain 
these, the letter should be registered. We cannot 
guarantee receipt of money sent in any other way. We 
reserve the right to decline C.O.D. orders. 
No charge is made for boxes or packing, except on 
shipments sent Parcel Post prepaid, and the additional 
cost for packing, and postage on these is covered by the 
additional 10, 15, and 20 per cent as per table of rates. 
In filling out your order, always give shipping direc¬ 
tions, and write Name and Address distinctly on each 
and every order. 
SHIPPING 
It is customary for our patrons to receive their 
orders from us in perfect condition. However, there 
are times when plants arrive slightly withered. When 
that happens, place only the roots in water, in order 
to revive them. Never set out a withered plant. 
Claims for shortage, etc., must be made within five 
(5) days after receipt of goods. 
HOW WE SHIP 
All orders are forwarded by Express or Parcel Post, 
purchaser paying charges. For those of our customers 
who wish their orders sent by Parcel Post, prepaid, 
additional charges must be added for special packing 
and postage. Rates as per states is listed hereon. 
Express and 
Parcel Post Rates 
10 per cent additional 
to the following states: 
Connecticut 
Delaware 
District of Columbia 
Maryland 
Massachusetts 
New Hampshire 
New Jersey 
New York 
Pennsylvania 
Rhode Island 
Vermont 
Virginia 
West Virginia 
15 per cent additional 
to the following states: 
Indiana 
Kentucky 
Maine 
North Carolina 
Ohio 
South Carolina 
Tennessee 
20 per cent additional 
to the following states: 
Alabama 
Arkansas 
Florida 
Georgia 
Illinois 
Iowa 
Kansas 
Louisiana 
Michigan 
Minnesota 
Mississippi 
Missouri 
Nebraska 
North Dakota 
Oklahoma 
South Dakota 
Texas 
Wisconsin 
PITZONKA’S PANSY FARM . BRISTOL, PA. 
