BUSINESS INSTRUCTIONS 
What We Do and What You Should Do 
ORDER NOW —in January or February if possible 
before the spring rush begins. March and April are 
our busy months and our full force works day and 
night at high speed. Now to help both you and us we 
will allow a ten per cent discount on all orders of 
$1.00 or more in one order (except collections, which 
are net), that are received up to March the first. Every 
order filled during January and February helps us 
just that much and we are passing this on to you. 
EARLY ORDERING.—It will be helpful to our cus¬ 
tomers, as well as ourselves, to have orders placed early. 
Our policy is to make prompt shipments, but this is 
impossible as the busy season reaches its height. If 
your order is received late we may be sold out, as in 
case of shortage of crops, with no more stock obtainable. 
Send your order early ; we will do the rest. 
HOW TO SEND MONEY—Remittances can be sent 
safely by Post Office Money Order, Bank Draft, 
Express Money Order, Check or by Registered Letter. 
We accept stamps for small amounts. Be sure you 
register your letters if they contain cash. Money 
orders are the most economical and practical means of 
remitting. 
RETURNING MONEY—If we cannot fill your 
order for any item we will at once return the money 
sent for same. We will not keep your money without 
adequate returns to you, send you due bill or substitute 
something you do not want. 
HOW TO ORDER—Fill out the order sheet enclosed 
herewith, writing your name and address very plainly. 
If you have lost our order blank any kind of paper will 
do. Just be sure you write your name and address 
plainly. We’ll take care of the order. 
PREPAY STATIONS—When you send in orders to 
go by freight or express be sure you send extra money 
to pay the transportation charges, if your station is a 
prepay point, which is always the case where there is 
no regular agent. If you send more than enough, we 
will refund it as soon as we get the prepay bill. If not 
enough, we will write for the balance and expect you to 
remit promptly. 
CORRESPONDENCE—We try to give prompt atten¬ 
tion to all proper letters of inquiry, etc., but ask, as a 
favor, that all questions be stated clearly and briefly, 
and not on order sheets. 
THIS IS OUR SILENT SALESMAN—He calls on 
you once or perhaps twice. We know you are always 
pleased to see him—he is sent out to make sales. If 
you want him to call again, favor him with an order. 
We know he has something you will want and he also 
gives you a lot of information. 
OUR TERMS ARE STRICTLY CASH WITH THE ORDER 
We do not send C. O. D., as the cost of collecting return charges is quite an unnecessary item of expense and 
the prices being given, we can conceive of no necessity to warrant goods being so sent. 
NAME AND ADDRESS SHOULD ALWAYS BE GIVEN 
Frequently we receive unsigned letters. Sometimes they contain money and orders. Sometimes, too, letters 
are received in which the name of the town is left out and the postmark is blurred. We cannot fill orders unless 
we know the name and address of the buyer. The easiest way for you is to use our order sheet, filling in the blanks. 
MARKET-GARDENERS are requested to send us a list of the vegetable seeds they intend purchasing. We 
shall be glad to submit low prices on them. Market-gardeners who purchase seed in large quantities are entitled 
to a reduction in accordance with the quantity bought. Write us fully and we shall be very glad to reply and 
give prices. 
Olir Guarantee All goods are guaranteed to reach you in good condition; mistakes, 
~ , T ~ . | if made, will be promptly rectified. Accept shipment, examine and 
On J\l Ursery otOCK count on receipt and notify us at once should there be any errors, 
and the carrier as well, of any damaged stock. This guarantee not good unless above re¬ 
quirements are complied with. We do not guarantee continued growth. Remember, a tree, 
shrub or plant is a living organism, as much as a cow, horse or man. It breathes, drinks and 
feeds, and is liable to attacks of disease and insects. At prices we sell, it is impossible for us 
to guarantee growth or to be responsible for stock after delivery to our customers in good 
condition. 
GUARANTEE 
Seeds of the best quality are apt to fail through improper treatment by sowing the seed 
too deep or too shallow, in too wet or too dry soil. They differ greatly as to the temperature 
required for germination. Some will germinate rapidly at a certain temperature, while 
others, if sown under the same conditions, are apt to decay, and for all these reasons it is 
impractical to guarantee seeds. I give no warranty, expressed or implied, as to description, 
quality, productiveness, or any other matter, of any seeds, bulbs or plants sent out, and will 
not be in any way responsible for the crop. If the purchaser does not accept the goods on 
these terms, they are at once to be returned. J. J. BUTZER. 
DO YOU WANT THIS CATALOG? 
Be sure and send us an order for seeds if you want this catalog next year. If you do 
not send us an order your name is taken from our mailing list, believing you have 
changed your address, or you may have come to the store, where you can get a catalog at 
the counter. We prefer to have you on our list as an annual customer; then you will always 
get our catalog as soon as it comes from the press. When you change your address notify 
us if you want this catalog. 
We Never Went Out of Business 
Never Had a Successor 
Never Were Absorbed or Merged 
Since 
1904 
JAMES. KERNS ft ABBOTT CO. PORTLAND 
