Our Broad Guarantee to 
Customers 
Our guarantee is, we believe, one of the broadest and most liberal of 
any nurseryman in the country. Our guarantee means something to you, 
because it is backed by a firm with an established reputation, a firm 
that is established permanently. We guarantee our stock to reach our 
customers in good condition. We guarantee that all trees and plants 
purchased from us shall be TRUE to NAME as labeled. FOR ANY 
STOCK WHICH DOES NOT PROVE TRUE TO NAME AND AS 
REPRESENTED BY US. AND AS BOUGHT BY YOU, WE ARE 
TO MAKE GOOD YOUR LOSS OR DAMAGE BY REASON THERE¬ 
OF AT ANY TIME WITHIN TEN YEARS OF THE DATE OF 
PURCHASE. IN EVENT WE CANNOT AGREE, WE ARE EACH 
TO APPOINT ONE ARBITER WHO SHALL CHOOSE THE THIRD 
AND THE AWARD OF A MAJORITY SHALL BE BINDING ON 
BOTH PARTIES. If there is any mistake on our part iri regard to the 
stock you purchase from us we want you to tell us about it, and we will 
adjust the matter to your entire satisfaction. Our interest in the stock 
we send you does not cease when it leaves our hands. We believe our 
satisfied customers are our best advertisements. 
THE CONNECTICUT AGRICULTURAL COLLEGE 
Storrs, Conn., Jan. 20, 1916' 
J. R. Houston & Sons, Mansfield, Conn. 
Dear Sirs: 
I am pleased to learn that you propose to really guarantee the correctness of the 
nursery stock grown by you. The guarantee offered by many nursery men is of no value 
whatever. I think the time is soon coming when afi nursery men will have to fully 
guarantee the correctness of variety of all trees sent out. 
Yours very truly, 
A. G. GULLEY, 
Professor of Horlicullure. 
