866 
The  RURAL  NEW-YORKER 
June  16,  1923 
PUBLISHER’S  DESK 
All  letters  to  Publisher’s  Desk  depart¬ 
ment  must  be  signed  with  writer’s  full 
name  and  address  given.  Many  inquiries 
are  answered  by  mail  instead  of  printing 
^inquiry  and  answer,  hence  unsigned  let¬ 
ters  receive  no  consid'eration. 
'Would  you  try  to  collect  from  the 
American  Express  Company  the  inclosed 
bill  V  This  case  of  eggs  was  shipped  from 
here  on  July  5,  1921,  and  was  lost  in 
transit.  After  some  time  I  received  an 
acknowledgment  of  my  claim  from  the 
company,  and  was  advised  to  present  my 
bill  to  our  local  agent  here,  which  I  did, 
handing  him  bill  and  express  receipt ;  also 
duplicate  of  bill  sent  the  dealer  to  whom 
the  eggs  were  shipped  but  not  delivered. 
Having  turned  all  my  papers  over  to  our 
agent,  I  have  nothing  more  to  send  to  you 
except  the  date  the  eggs  were  shipped, 
this  taken  from  my  daily  account  book.  I 
have  asked  our  local  agent  several  times 
to  look  up  this  matter,  but  as  yet  have 
had  no  results,  so  thought  it  possible  that 
you  could  do  something  for  me.  J.  B. 
New  York. 
Any  agent  who  is  responsible  for  such 
delay  needs  instruction  on  the  rights  of 
shippers.  Other  shippers  report  that 
their  agents  insist  a  claim  will  be  paid 
less  promptly  when  it  is  given  to  us  for 
collection,  but  this  record  belies  the  as¬ 
sertion.  Claims  should  be  presented 
promptly,  with  necessary  proof,  but  keep 
your  important  receipts  and  correspond¬ 
ence.  Claims  have  been  lost  because  re¬ 
ceipts  have  been  given  to  agents,  and  if 
it  became  necessary  to  ask  aid  from  us 
the  claim  is  rejected  because  it  is  impos¬ 
sible  to  produce  the  receipt  and  support¬ 
ing  papers.  Keep  your  receipt,  and,  in 
fact,  keep  all  your  receipts  carefully,  and 
check  up  your  returns  from  dealers 
promptly,  until  you  are  sure  a  settlement 
has  been  received.  The  promptness  in 
following  up  these  matters  will  save  loss 
and  delay. 
I  shipped  furs  to  the  Omaha  Hide  and 
Fur  Company  valued  at  $36.71  by  in¬ 
sured  mail,  and  on  the  outside  of  the 
package  was  one  of  their  shipping  tags. 
I  wrote  with  pen  and  ink  on  this  card 
the  words  “Hold  Separate.”  I  also  wrote 
them  a  letter  grading  the  furs  as  sent  to 
them,  not  pricing  them,  but  instructing 
them  to  hold  separate  and  submit  to  me 
their  best  offer.  You  will  notice  _  in 
their  first  letter  to  me  after  receiving 
their  check  that  they  said  they  did  not 
hold  furs  separate  after  Feb.  15.  which  is 
plainly  an  acknowledgment  that  they 
were  aware  of  my  instructions,  but  they 
claimed  they  paid  me  all  my  furs  were 
worth,  as  they  had  declined  75  per  cent 
since  November.  Furs  did  not  decline 
any  such  amount  anywhere  except  with 
them,  as  I  received  quotations  from  vari¬ 
ous  places.  When  I  returned  their  check 
the  second  time  I  demanded  the  worth  of 
my  furs  or  their  return.  I  never  sold 
them  to  the  Omaha  Hide  and  Fur  Com¬ 
pany,  only  shipped  them  prepaid  and 
asked  them  to  submit  their  best  offer  and 
to  hold  separate.  They  say  they  did  not 
receive  instructions.  They  also  claim  in 
their  price  list  that  the  price  may  change, 
but  the  assortment  never,  and  that  they 
pay  the  highest  prices  obtainable. 
West  Virginia.  c.  o.  l. 
Omaha  Hide  and  Fur  Company  sent 
this  shipper  a  check  for  $8.75  for  the 
skins — a  very  wide  margin  from  the  ship¬ 
per’s  valuation.  We  have  not  seen  the 
skins  and  cannot  pass  upon  their  real 
worth,  but  our  contention  is  that  since 
the  receiver  failed  to  hold  the  skins  sepa¬ 
rate,  as  instructed,  the  house  is  respon¬ 
sible  to  the  shipper  for  his  valuation.  The 
bad  faith  of  Omaha  Hide  and  Fur  Com¬ 
pany  is  shown  in  one  statement  denying 
receipt  of  instructions  to  “Hold  Sepa¬ 
rate”  and  another  letter  explaining  it 
was  not  the  custom  to  hold  skins  after 
Feb.  15.  Fur  houses  of  the  Central  West 
have  a  variety  of  means  of  skinning  ship¬ 
pers.  One  of  the  schemes  is  to  claim  the 
skins  are  “green”  and  if  held  separate 
would  spoil  and  be  an  entire  loss.  This 
might  be  true  in  some  cases,  but  with 
some  houses  the  claim  is  made  so  fre¬ 
quently  as  to  indicate  that  it  is  a  com¬ 
mon  practice  to  beat  shippers  out  of  a 
fair  return  by  such  fictitious  claims. 
I  am  manager  of  a  fruit  farm.  We 
were  in  New  York  last  Fall  selling  ap¬ 
ples  and  potatoes,  and  sold  to  Udell  Food 
Products  Company,  12S  Willis  avenue, 
New  York.  This  bill  for  20  bags  of  po¬ 
tatoes  I  am  sending  you  to  see  if  you 
can  collect  it  for  me.  d.  h.  p. 
New  York. 
The  Udell  Food  Products  Company  has 
moved  away  from  the  Willis  avenue  ad¬ 
dress,  and  no  one  knows  where  they  have 
gone.  Their  telephone  is  disconnected. 
and  we  are  unable  to  locate  them.  This 
loss  of  $44  will  convince  readers  that 
references  are  necessary  before  parting 
with  any  of  their  apples  or  potatoes.  It 
may  take  a  little  time,  and  cause  a  little 
delay,  but  there  will  be  money  in  the  de¬ 
lay. 
In  reply  to  an  inquiry  from  B.  G.  Nef- 
fler,  Edmeston  Dairy  Company,  375  West 
126th  street,  New  York,  I  shipped  to  his 
address  five  cases  of  white  eggs,  with  a 
bill  for  $55.50.  My  last  letter  was  re¬ 
turned  unopened,  marked  “moved  and  left 
no  address.”  If  you  could  locate  the 
party  and  collect  this  bill,  I  would  be 
grateful,  indeed.  c.  D.  D. 
New  York. 
B.  G.  Neffler  stated  that  he  could  use 
25  eases  of  eggs  a  week,  brown  and  white, 
and  asked  for  a  trial  shipment  of  five 
cases.  He  has  now  disappeared,  and  can¬ 
not  be  located,  so  that  the  shipper  has  to 
assume  all  of  the  loss.  No  one  in  the 
neighborhood  knows  where  he  has  gone, 
and  the  Postoffice  Department  cannot  lo¬ 
cate  him,  nor  can  other  agencies  that  we 
have  consulted.  If  any  of  our  readers 
hear  from  him,  we  would  like  to  have  the 
information.  We  hope  no  one  will  be 
induced  to  trust  him  if  he  solicits  ship¬ 
ments  again. 
Wre  shipped  the  Bridgeport  Produce 
Company,  Bridgeport,  Conn.,  four  cases  of 
eggs,  for  which  we  received  prompt  re¬ 
turns.  We  shipped  them  34  cases  of  eggs 
for  which  we  could  not  get  any  returns 
for  quite  a  while,  then  through  a  firm 
here  who  were  shipping  them  produce  we 
received  $200  on  account,  but  got  no 
statement,  and  of  course  thought  they  had 
received  all  the  eggs.  Then  we  heard 
nothing  till  November,  when  we  heard 
the  business  was  taken  over  and  is  now 
being  run  under  the  same  name.  When 
we  received  a  final  settlement  we  found 
wre  were  short  four  cases,  which  their 
record  showed  had  not  been  received.  We 
then  took  it  up  with  the  American  Rail¬ 
way  Express  Company.  We  could  get 
nothing  out  of  them  ;  at  first  they  said 
they  had  all  been  received.  We  have  still 
kept  at  them,  and  the  claim  agent  in 
Rochester  says  that  they  found  the  cases 
shipped  August  31  were  not  received  by 
the  company  in  Connecticut,  but  they 
could  not  pay  it  as  they  paid  no  claims 
unless  they  were  filed  within  four  months, 
which  of  course  would  cut  ours  out.  Of 
course  we  could  not  file  a  complaint  before, 
as  we  bad  no  statement  to  show  until  the 
firm  in  Connecticut  gave  us  a  settlement. 
Could  you  give  us  any  information  along 
this  line,  whether  we  could  collect  it  in 
any  way,  and  how  to  go  about  it? 
New  York.  *  r,  l.  k. 
This  experience  shows  one  of  the  re¬ 
sults  of  delay  in  taking  action  on  an  ac¬ 
count.  Through  no  fault  of  his  own  the 
shipper  has  to  accept  a  loss  of  some  $70. 
The  consignee  reported  shortage  so  long 
after  the  shipment  was  made  that  it  was 
impossible  to  collect  the  claim  from  the 
express  company.  In  a  circumstance  such 
as  this  we  feel  that  the  express  company 
should  waive  the  time  limitation  condi¬ 
tion',  as  they  show  that  they  were  at 
fault,  and  the  responsibility  is  theirs.  We 
see  no  good  reason  why  they  should  not 
pay  over  at  least  the  proceeds  from  the 
sale  of  these  four  cases  of  eggs,  for  with¬ 
out  a  doubt  they  disposed  of  them.  The 
consignee  is  more  at  fault  because  of  his 
indifference  to  repeated  inquiries,  and  the 
record  is  sufficient  warning  to  ship  to  no 
house  that  is  unwilling  to  check  up  its 
records  or  help  with  information  prompt¬ 
ly  when  mix-ups  arise.  The  time  limit 
for  entering  claims  has  been  extended  by 
the  express  company  to  six  months,  and 
it  is  not  impossible  to  waive  a  condition 
that  has  been  amended  because  it  proved 
inadequate. 
I  shipped  to  the  Braden  Hurst  Co.  of 
Pittsburgh.  Pa.,  160  boxes  of  lettuce 
October  21,  1922.  I  do  not  get  any  an¬ 
swer  or  returns.  I  have  written  this 
company  on  two  different  occasions,  but 
do  not  get  any  reply.  We  were  informed 
that  lettuce  about  this  time  was  worth 
from  $1.75  to  $2.25  per  crate.  This  com¬ 
pany  has  recently  been  changed,  being 
known  before  as  “The  Union  Sales  Co.” 
Would  like  you  to  take  this  claim  against 
the  Braden  Hurst  Co.  and  see  what  can 
be  done.  G.  E.  F. 
New  York.  v 
Mr.  Braden  Hurst  of  the  Braden  Hurst 
Co.  promised  us  to  adjust  this  complaint 
some  time  ago  if  we  would  give  him  a 
week  or  two  longer  on  it.  We  acceded 
to  what  seemed  a  reasonable  request,  but 
he  has  evidently  used  the  time  to  disap¬ 
pear,  and  therefore  the  shipper  is  obliged 
to  charge  the  entire  matter  up  to  exper¬ 
ience.  If  anyone  hears  of  Mr.  Braden 
Hurst,  or  the  concern,  or  if  they  start 
business  in  any  locality,  we  would  be 
glad  to  have  the  information. 
No  day  too  long — no  load 
too  heavy 
L.  W.  Trow,  of  Alpena, 
So.  Dakota,  says,  “The 
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the  most  successful  ker¬ 
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its  rating.  There  is  no 
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No  day  is  too  long,  no 
load  too  heavy.” 
No  matter  where  you  are 
located,  you  want  a  depend¬ 
able  tractor — one  that  will 
start  in  any  weather — that 
will  be  ready  when  you  need 
it — that  will  not  overheat  or 
balk  when  time  is  short  or 
work  heavy.  We  have  hun¬ 
dreds  of  letters  from  enthu- 
These  Booklets 
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