PLAINT DEPARTMEMT 
117 
the succeeding pages—118 to 170. 
inclusive—we offer a complete stock 
of growing plants, embracing flowering and 
'*foliage” plants, palms, bulbs and decorative 
plants for the greenhouse, conservatory and 
dwelling house, hardy plants and shrubs for the 
lawn and garden, vines for the house, garden and 
door-yard, small fruits and vegetable plants for the 
kitchen garden, and a general assortment of plants 
for all purposes, making the most complete collection 
offered by any business firm in the country. 
ad vi cl: to customers. 
First. Please use the order sheet and give explicit in¬ 
structions how you wish the plants sent. Second. Please 
don’t mix orders for seeds and plants together; all can be 
sent in one shipment, but it aids us materially if they are 
written on the separate order sheets supplied for that purpose. 
Third. Please don't mix orders with letters. They should be 
written on separate sheets to avoid confusion. 
We do not deliver plants free by express. In all cases the 
buyer must pay the carrying charges. We deliver plants free by 
mail if so ordered and it is practicable; but we have to take the 
soil from the roots to lighten and must send smaller plants than if 
sent by express. We always add extra plants to help defray express 
charges. 
PACKING PLANTS. Next in importance to growing good plants 
is proper packing of them, so that they may reach the purchaser with¬ 
out injury. The system of packing plants that obtains to-day was evolv¬ 
ed by the founder of our house and perfected by him. Our plants almost 
invariably reach the purchaser as fresh as when they left our greenhouses. 
WE GUARANTEE SAFE DELIVERY of all plants sent by express in the 
United States or Canada. Should anything be injured in transit we urge our 
customers to notify us at once on receipt of the goods, and in every case send 
us a list of what has been damaged, so that we can replace them without delay. 
But when they arrive in good condition our responsibility ceases and if from in¬ 
attention or other causes they fail and complaint is then made we cannot replace 
them. Plants sent other than by express are entirely at the risk of the purchaser. 
EXPORT ORDERS. The extra packing necessary for plants going to foreign 
countries compels us to charge cost for packing. All plants exported are at pur¬ 
chaser’s risk of damage from any cause whatsoever. 
PLANTS FREE BY MAIL. Plants can be sent free by mail, except large Roses, 
Palms, Azaleas, Camellias, Shrubs and other plants of large size, when instructions to 
that effect accompany the order, otherwise they will be sent by express (buyer to pay charges); but as we always add enough 
plants gratis to help defray these charges, customers will see the great advantage of having plants sent by express, for not only cm 
we send larger plants, but they arrive in better condition than if sent by mail. We advise shipping by express wherever possi^. 
LOW EXPRESS RATES. Under the present schedule of the leading Express Companies, plants packed in closed boxes will now 
be carried at the “ General Special ” rate. This rate means a reduction of 20 per cent, from the regular merchandise rates. 
Shipments weighing less than 100 lbs. receive the benefit of the rate per 100 lbs., but the minimum charge is 35c. The buyer pays 
the express charges. 
IMPORTANT. 
Wo ship all orders for plants immediately upon receipt. We will reserve plants for future shipment, but instructions to that 
effect MUST ACCOMPANY THE ORDER. This applies specially to plants ordered in winter. 
