Please, Read This! 
General Directions to Customers 
The attention of our customers is respectfully called to the following 
directions, which will, if followed, be an aid to 
purchasers as well as ourselves: 
SUP* Prices in This Catalog Supplant Those in All Previous Catalogs "W& 
1. ORDER EARLY. We aim to execute all orders as soon as received, but 
during the rush season from March to May and again from July to September, 
slight delays are unavoidable, which, however, can be largely overcome by our 
patrons anticipating their wants and ordering and taking delivery of their 
requirements early. 
2. CANADIAN SHIPMENTS. Flower seeds are sent postpaid. Plants are 
sent by express, purchaser paying all charges. Patrons who wish to purchase 
plants or bulbs must secure a permit from the Department of Agriculture, Ottawa. 
3. SAFE ARRIVAL OF PACKAGES. We guarantee the safe arrival of all 
goods sent by express or mail to points within the United States. If a package 
sent by express or mail is injured or lost, we will replace it as soon as informed of 
the fact. Goods sent in any other way are solely at purchaser’s risk. Frequently 
it happens that orders never reach us or are without signature. When customers 
fail to receive their packages in a reasonable time they should inform us, and 
at the same time send a copy of their order and any other information necessary 
to trace the goods. Claims for damage must be made on receipt of goods. We do 
not hold ourselves responsible for failure after delivery of the goods in good 
condition. 
4. ERRORS. We exercise the utmost care in filling orders, striving to do a 
little more than we offer; yet in the press of business, errors sometimes occur, in 
which event we wish to be promptly notified of the fact, and will make such cor¬ 
rections as will be satisfactory. Please keep copies of all your orders for com¬ 
parison. 
5. REMITTANCES should be made by Check. Post Office Money Order, 
Drafts, or Express Money Orders. Personal Checks for less than one dollar 
are not acceptable as we are charged collection fees for such small checks; 
send stamps instead. We disclaim all responsibility when remittances are not 
made as above directed. Where it is not possible to obtain these, the letters 
should be registered. Coin should not be sent by mail. 
6. CASH WITH ORDER, Please send money with the order sufficient to 
cover the whole bill. We decline sending goods “Collect on Delivery” unless 
remittance be made on account to guarantee acceptance. 
7. NAME AND ADDRESS. Please remember to write on each order your 
name, post office, county and state; also give number of street or P. O. box as 
distinctly as possible; also the nearest express office, or, if on a stage route, send 
us special directions. 
8. CATALOGS. We send our customers two catalogs annually: THE 
SPRING CATALOG early in January and the IRIS AND MID-SUMMER plant, 
seed and bulb catalog about the last part of June. Customers having more than 
one address will oblige by stating to which address they wish the catalog mailed. 
9. NON-WARRANTY. Most of the failures with seeds, plants and bulbs are 
due to causes entirely beyond our control, such as unfavorable weather or soil 
conditions, too deep or too shallow planting, etc., which renders it impossible for 
us to guarantee success, and although we take all possible care to supply only 
such goods as will, under proper conditions, produce satisfactory results, we still 
give no warranty as to description, quality or productiveness of any of the 
seeds, plants or bulbs we send out, and will not be in any way responsible for the 
crop, and every order for articles named in this catalog will be executed on these 
conditions only. It must, however, be plain to everyone who gives the matter 
the slightest thought that it is to our best interests to send out only such stock 
as will not only grow, but prove true to name and description. 
10. SALES TAX. Add 2 per cent to cover tax on all goods bought and 
delivered in the! State of Washington. Other States free. 
11. NOTICE TO LOCAL CUSTOMERS. If you expect to come to the gardens 
for plants on Sunday, we request that you call us on the telephone or send in 
your order during the week so we can dig the plants Saturday. We will not 
always be able to dig on Sundays. 
f!W During November and December we will not be open for business except 
by appointment, 
