PAGE B 
IMPORTANT 
PLEASE READ THIS PAGE WHEN ORDERING 
It tells HOW TO ORDER-TERMS and POLICIES 
Remit by money order, draft, express money order, or check. 
Always use order sheet for making out your order. 
Please do not mix your order and letter together on the same sheet. 
CAUTION. 
W E GIVE these complete instructions to help you avoid delay 
and misunderstanding. In ordering, read this carefully, use 
the order blank enclosed, and send your order to our office 
nearest you—either to Independence, Ohio, or Saddle River, New 
Jersey. 
ORDER EARLY. This is most important. There are two reasons. 
Those who order early are certain of our having 
on hand whatever they want. In May and early June our shipping 
department is over-worked and we cannot give as prompt service to 
orders sent in late. We wish to advise you to order immediately 
and leave it to our judgment as to the proper time to ship for 
planting in your locality. Orders received after May 1 will be 
shipped in rotation received as rapidly as possible. Canadian custom¬ 
ers may avoid delay, also, by enclosing with their orders the number 
of their permit to import plants, obtainable from the Plant Pest 
Board, Department of Agriculture, Canada. 
Be sure to give your name in full. Post Office, 
R. F. D., street address, name of city or town, 
and state. 
HOW AND WHEN All shipments are made by express collect. 
WE SHIP Should you instruct us to send plants by parcel 
post, it will be entirely at your own risk, for 
we cannot assume responsibility for loss, damage or condition of the 
plants sent this way. However, if you do wish your shipment by 
parcel post, please send us funds to cover the postage, for we do 
not pay transportation charges on orders sent out .either by parcel 
post or express. Live fish are shipped in water and must go by ex¬ 
press. 
Water lilies and aquatic plants may be shipped safely any time of 
the year. Hardy water lilies may be planted any time, but we can¬ 
not ordinarily take them from the growing ponds until the end of 
March. Contrary to the erroneous advice, late planting does no harm. 
Tropical lilies may be set out whenever the weather is settled 
and the temperature averages 70 degrees Fahrenheit. We do not ship 
tropical lilies in the latitude of New York, Cleveland and Chicago 
until after the first week in June because earlier planting in this 
latitude is not safe. If you instruct us to ship earlier than this, ship¬ 
ment is made only at customer’s risk. Of course, for planting south 
of the above given latitude, shipments go earlier. 
Goldfishes, aquarium plants and supplies are shipped any time 
during the year. Tropical fishes are shipped in ordinary cans from 
June 1 to October 1, but the remainder of the year it is best to use 
one of our special shipping cans, well insulated against cold. A 
deposit of 53 is required to insure the prompt return of the insulated 
can. 
TERMS. (Effective Jan. 1, 1939.) These prices cancel all other 
prices. We accept orders only when accompanied by 
funds sufficient to cover the price of goods and 50c extra for ship¬ 
ping can when fish are included, except where list price specifically 
states that shipping can is included. If we deem it advisable to ship 
the fish in the returnable cans, the 50c included with the order will 
be refunded. PLEASE NOTE: We do not pay express charges 
or postage on any shipments. We do not pay the express on ship¬ 
ments of fish or items sent in cans of water. NOTE: We make a 
charge of $1.00 to cover overhead costs on orders which are can¬ 
celled. The $1.00 is deducted from the remittance when it is re¬ 
turned. 
GUARANTEE. 
We guarantee our plants to be true to 
name and to grow. If any plant fails to 
grow and we are notified within 30 days after planting, we will 
replace any plant that fails to grow, free of charge, customer to 
pay shipping charges only. 
This guarantee applies to tropical lilies only when we are allowed 
to ship them at a date considered safe for planting, which is June 
1st in the latitude of Cleveland and New York City. This liberal 
guarantee assures you of complete satisfaction on every order sent 
to Tricker. 
We are not liable for damage which occurred in transit. If ship¬ 
ment is not in good condition notify the Express Company and 
answer the following: 
Date and time of delivery. 
Condition of the package, or if fish are shipped, condition of can 
and water in can. 
Describe in detail any loss and possible cause. 
Your claims or complaints concerning goods not received in satis¬ 
factory condition must be made within 10 days after receipt of 
stock. No attention to claims or complaints will be given after 
this time has expired. 
In case of loss of fish 
during shipment we will 
replace once on each or¬ 
der, any fish lost, if 
WE GUARANTEE LIVE DELIVERY 
ON GOLDFISH, SCAVENGERS 
AND TROPICAL FISH 
proper evidence, such as a bad order report accompanies the claim. 
Express charges on replacement shipments of fish are not prepaid. 
We reserve the right to replace unsatisfactory shipments if the 
damage or loss is not the fault of the carrier. 
We also protect our customers by filing claim against the carrier 
for goods damaged while in transit, providing the losses are sub¬ 
stantiated by a bad order report from your local express agent. 
OIJR PRIPF^ We believe our prices are as low as any 
r I'lvLO. reliable grower can offer in the same grade 
of goods. Some may offer lower prices, but the best goods are always 
cheapest in the end. Try ours. 
Cl IRCTITI JTIOM case we should be out of one or more 
OVJD.J • I I I Iv/IN. varieties on your order, with your per¬ 
mission we will substitute with some equally good, or with material 
of greater value than the original order. 
CULTURAL DIRECTIONS. We have included these in detail in 
this catalog. 
DEALERS' PRICES. 
We can offer attractive 
prices to dealers, florists and 
nurserymen. Such prices will 
be sent only when request is 
made on business stationery 
or a business card if enclosed. 
“The plants came Friday 
and I thank you for such love¬ 
ly large plants. I must admit 
your plants are much nicer 
than any I have ever received 
from other concerns.”—Miss 
Mamie P. Rhea, Nashville, 
Tenn. 
0 
V— 
Jjf 
.... YOURE GRAND,THINK 
OF IT / FIRST PRIZE IN THE 
YARD AND GARDEN CONTEST. 
