6) ‘Message to Gustomers and Friends 
PACKING 
This department is in charge of experts who use the utmost care in digging 
and packing all orders. We have always used sphagnum moss in wrapping plants; 
it is the very best material which can be procured. No matter whether an order is 
small or large, it always receives the same careful attention, and we can assure 
any prospective buyer that all orders will be packed properly. Throughout the 
season we receive numerous testimonials from our customers telling us of the 
excellent manner in which stock arrived, although in many cases delayed for a 
long time in transit. These testimonials we receive from all parts of the United 
States. Those who live at a considerable distance need have no fear about stock 
arriving in poor shape due to faulty packing. 
SHIPPING 
We always advise having herbaceous stock shipped by express and will make 
delivery by this method unless otherwise advised. Please give us definite instruc- 
tions as to mode of transportation desired, giving routing where there is any pref- 
erence; where no routing is given we will use our best judgment in making ship- 
ment but will not be held responsible for delays which may result from such action. 
PRICES 
Five of any one variety will be sold at the 10 rate; 25 of one variety will be 
sold at 100 rate. Special quotations on 250 or more of one variety. 
Prices on ferns and herbaceous stock include packing and delivery to the 
local freight or express office. All prices are based on express or freight ship- 
ment. In case a customer desires to have stock shipped by parcel post, 10 per cent 
of the amount of the order should be added to cover delivery charges east of the 
Mississippi River, and 20 per cent on orders to points west of the Mississippi River. 
All evergreens and shrubs will be shipped by express or freight collect. The 
prices on evergreen trees, evergreen shrubs, and deciduous shrubs include all 
packing charges, and delivery to the local express or freight office. 
CLAIMS 
No claims will be entertained unless received within ten days after the receipt 
of the stock. While we use proper care in packing, we cannot be held responsible 
for undue delay in transit. We hold ourselves in readiness at all times to replace 
stock which arrives in poor order due to faulty packing. 
HOW TO REACH OUR NURSERIES 
Our nurseries are located at Southwick, Mass. The New College Highway 
extending from Northampton to New Haven passes our nurseries, making them 
easily reached by automobile from all directions. Visitors are always welcome. 
