General Information 
PLEASE READ CAREFULLY 
ORDER EARLY 
Early orders have first call on varieties which are in limited supply. Also the 
earlier you order the more likely that your order will be shipped at the time you 
request. During the heaviest shipping periods, more orders are booked for ship- 
ment on specified days than can possibly be handled on those days so they are 
shipped in the order in which they are received. 
DEPOSITS 
No deposit is required. Just send in your order. Pay anytime before shipping date. 
PLANT ORDERS 
Plant orders are booked for shipment on the date specified by the purchaser. 
Shipments will be made as nearly on time as possible, subject to priority in 
ordering and other factors beyond our control, such as: the failure of a variety 
to produce cuttings early or in the quantity normally expected, inability to 
"harden off'' plants out-of-doors preparatory to shipment because of severe 
weather, freezing temperaurtes at time shipment should be made, periods of 
heavy rains which slow up gathering of orders from the cold frames and the 
actual packing of the wet plants and saturated soil, strikes or threatened strikes 
affecting transportation or materials required in packing the orders. Kindly 
bear these factors in mind if your order does not reach you when expected, and 
rest assured we will do our utmost to get your order to you as promptly as 
conditions will allow. 
Sometimes part of your order may be shipped at one time and the balance 
later when the plants become available. In the event we are unable to com- 
plete the order a refund will be made by check (stamps in amounts of less. than 
one dollar) at a later date. During the heavy shipping season there may- be a 
delay of as much as four or five weeks in the mailing of refunds. No credits 
are carried over from one year to another. If your refund has not been received 
by July Ist, notify us and the matter will be given prompt attention. 
SUBSTITUTION 
We never substitute one variety for another unless specifically requested to do so. 
If you have second or third choices you may list them on the order. 
POSTAGE 
We pay the regular postage on all retail orders but we urge that customers 
send enough to cover special delivery or special handling postage charges on all 
plant orders. Plants received in poor condition will not be replaced unless spe- 
cial delivery or special handling postage was included with payment. Add twenty- 
five cents for special delivery, or if you do not have special delivery service from 
your post office, add fifteen cents for special handling. Special delivery and 
special handling are postal services which give priority to parcels at all postal 
terminals and often result in your receiving the parcel as much as a week sooner 
than if sent by regular parcel post. Wholesale orders are F.O.B. Rocky River. 
GUARANTEE 
All stock shipped by the Rocky River Dahlia Gardens is guaranteed to be true 
to name, free from disease, and in good growing condition upon its arrival at 
its destination. Stock failing to meet these conditions should be reported just 
as soon as the failure becomes apparent if replacement is desired. We assume 
no responsibility other than replacement. a 
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