CONDITIONS OF SALE (Please Read Before Ordering) 
By Mail Order 
1. Plants are sold only as quoted. If a per each price is not quoted, 
no offering of the material is made on that basis. 
2. Remittances must accompany order unless an account has previ- 
ously been set up. Please use checks, money orders or bank drafts 
—never cash. If you live in Connecticut the 2% sales tax must be 
added. 
3. Transportation charges are not included in the purchase price. 
Small parcels will be sent Parcel Post prepaid and we will bill the 
postage to you at a later date. Most parcels (White Flower Farms 
plants and shrubs are generally larger than material usually offered 
by catalogue) are sent express collect. 
Due to high labor and packaging costs a service charge of 35 cents 
must be added to all orders under $5.00. 
5. We ship all plants, roses, shrubs and bulbs at a time when they are 
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best planted in your locality. Because some planis can only be trans- il. 
planted at specified times two or three shipments may be required 
to fill your order. 
6. The replacement policy of White Flower Farm is liberal. The 
majority of our customers are advanced gardeners who know how De 
to take care of flowering material and as a consequence we have 
very little replacing to do. However, if a shipment reaches you dam- 
aged or in bad condition (the date it leaves The Farm is plainly 
marked on each package) please let us know at once. It will be 
replaced immediately. All other complaints or problems should be So: 
brought to our attention within 30 days, if possible. 4, 
7. When reporting errors in orders (and we make some), please give 
DATE of ORDER and ORDER NUMBER. Helps us find it faster. And 
please include your name and address—there are a surprising num- 
ber of people who forget this. Ley. 
8. We reserve the right to reject orders for field-grown bare root 
material if, in our opinion, the distance or delivery time is so long 
that this premium stock might suffer deterioration in transit. Parcel 
post and express service are about half as good as they were pre- 
war and this sharply restricts shipment of field-grown stock like 
Delphinium, Columbine, Lilacs, etc, Potted plants (like Chrysanthe- 
mums) are not a problem and generally can be shipped safely 
anywhere. 
. We urge you to permit us to substitute if material is sold out and 
cannot be back-ordered for planting the next season. We will send 
you the nearest variety to the ordered material, taking particular 
care that color and season of bloom are the same and that habits 
of growth are similar. Substitutions cause no particular difficulty 
in bulbs or flowering plants. We will not substitute in the flowering 
shrub and small tree category but will back-order the material or 
refund your money. 
At the Sales Center 
Material that must be dug for you in the gardens is sold only as 
quoted herein. If a per each price is not quoted, no offering of the 
material is made on that basis. All other plants, shrubs, roses, and 
bulbs are sold as marked in The Sales Center. 
We dig for orders only on Monday and Friday. These orders are 
ready for delivery Tuesday and Saturday. This is a necessary and 
inflexible rule (applying to both retail and wholesale accounts) 
during the busy spring and fall seasons. The planting of next year’s 
crops must go on without interruption. 
Orders requiring digging must be paid for in advance. 
No replacements can be made on “Easimove” plants unless we are 
notified within two weeks. They are healthy, vigorous material when 
purchased from The Sales Center and failures with them are rarely 
traced to the plant. 
No replacements can be made on cut flowers bought at The Sales 
Center. They are guaranteed to be not over 24 hours old and have 
been specially conditioned for at least 12 hours in our refrigerator. 
