We prefer not to substitute and will not do so 
without the customer’s permission. However the de- 
mand of some items at times exceeds expectations 
before the end of the season. 
If you have approved substitution on the other 
side of this order we shall use such size or variety 
that comes nearest if we happen to be out of your 
preference. Where larger alternate size is approved 
a net difference will be charged; likewise any 
difference due customer will be refunded. Where 
there is no suitable substitute, or if you have not 
instructed us to substitute, the full amount of 
any item not in stock will be refunded. 
All stock is offered subject to supply and 
items are reserved in the rotation in which orders 
are received. 
