June 16, 1916. 
NORTH SHORE BREEZE and Reminder 
Your Interests Are 
Linked With Ours 
Before calling by telephone, consult the telephone directory and 
be sure to obtain the correct number. Mistakes often result 
from taking numbers from letterheads, business cards or pri- 
vate memoranda. Do not re)y on memory. 
Give the number to the operator distinctly and in a moderate tone 
of voice. With the lips about half an inch from the mouth- 
piece, speak clearly the name of the Central office and each 
numeral, separating the figures of the telephone number; for 
example, ‘‘Oxford, four-one-five-O”’ (4150). 
Listen when the operator repeats the number. Say ‘‘Yes’’ if it is 
right. If she does not quote it correctly, tell her so at once 
and repeat the correct number. 
The receiver should be held at the ear until the called party an- 
swers or some report is given by the operator. Asa matter 
of courtesy, the person making the call should be ready to 
talk as soon as the line is connected. 
The ideutiiy of the person calling should be announced as soon as 
the called station answers, If a wrong station has been 
called, say to the person answering, ‘‘I beg your pardon, you 
were called by mistake.’’ Signal the operator, state that a 
wrong connection was made and ask for the correct num- 
ber. 
The party calling should end the conversation by saying “Good-bye,” 
leaving no doubt in the mind of the party called that the con- 
versation has ended. 
There are three parties to every telephone message; the person 
calling, the operator and the person called. Improvement 
in telephone service can be made, over and above all that 
the company can do, if the subscriber or user, when making 
a call, will extend his co-operation. 
NEW ENGLAND TELEPHONE 
AND TELEGRAPH COMPANY 
IRVING W. ROLFE. Manager 
